This will be an amazing company when Shawn leaves it
Pros
Decent pay for what you're doing (which usually isn't a whole lot). Awesome product.
Cons
Very possibly the worst support team from a corporate headquarters. In a company that for a long time claimed "it's your fault, for the bad, but also the good" they are really good about it NEVER being anyone's fault if your work at HQ. People who are terrible at their job stay in positions forever and people who are amazing at their jobs, get terminated or burnt out from having way too much put on them. Don't expect to be able to move up, despite what they say, leadership positions are only available to the brownest of noses and those that take credit for all the good, but pass the blame for all the bad. There is no flexibility in selling (you do it THEIR way and with ONLY the promotion they say). No commissions (just "spiffs"). Constant issue at the most basic level of production and logistics. They can't ship anything on time to save their life, and constantly make their employees lie about it to save face. The CEO is by far the most two faced individual in the company and has his fingers in every pie which of course, ruins them all. His life's goal now is to be "The Lovesac Guy" and due to extreme narcissism, can't let anyone else be any of the idea makers for his precious baby, leading to him only hiring sycophants to keep himself feeling good about his terrible decisions.