Lovesac reviews

3.2

44% would recommend to a friend

(545 total reviews)
avatar

Shawn Nelson

55% approve of CEO

34% positive business outlook

Lovesac has an employee rating of 3.2 out of 5 stars, based on 545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lovesac employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

545 reviews
1.0
Oct 24, 2017

Stay away from this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are nice

Cons

Think again about working for them. Nothing but BS. Contradicting, condescending and no support from management. High turnover

1.0
Aug 16, 2017
Recommend
CEO approval
Business Outlook

Pros

The salary of managers and ASMs are good. They are trying to be better for the environment. Honestly there's not that many Pros.

Cons

Where do I even begin...When you first come to Lovesac they really sell it to you, saying that it is a fun, exciting, and it's a fly by the seat of your pants company to work for. Soon you'll realize that you've drank the cool aid and later you're dealing with angry customers because items are out of stock, employees are mad about getting $.10 raises, you are understaffed because they have huge employee turnover, and managers are being overworked and undervalued. I don't know how many times I've heard that they are going to turn this business around, but yet nothing has really changed. If you've been in business for over 20 years and still haven't gotten it right, how about just stepping down and sell your business. God knows you can't do it, if it's taken this long. They don't listen to their employees, their training is sorely lacking, and upper management is disappointing. I can't tell you how many sexual harassment cases that I've heard about or seen, but yet none of it has been addressed. They get a nice slap on the wrist and then forget about it, leaving employees feeling unsafe and justly fearful of retribution. HR is laughable, they break confidentiality constantly and they are useless in dealing with any serious issues.

1.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Cool product that could go somewhere. Some good co-workers.

Cons

The CEO acts like a child. We are at our Store Leader conference and he invites his "BROS" over to go out on his boat. When everyone shows up at his house he is showing off driving by his house on the boat. He did not offer to take us all out and just left us there waiting for him. Then it was just like a boys club. People shooting paint ball guns, the boys club from the office standing around smoking cigars and a boring party. We just had a day talking about change and we just proved nothing has changed.

Viewing 13 - 15 of 545 Reviews

Glassdoor has 554 Lovesac reviews submitted anonymously by Lovesac employees. Read employee reviews and ratings on Glassdoor to decide if Lovesac is right for you.