Lovesac reviews

3.2

44% would recommend to a friend

(545 total reviews)
avatar

Shawn Nelson

55% approve of CEO

34% positive business outlook

Lovesac has an employee rating of 3.2 out of 5 stars, based on 545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lovesac employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

545 reviews
1.0
Oct 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The CEO is a very high energy, positive, brilliant, and caring individual. The Showroom Managers and the store teams are the heart and soul of the company.

Cons

My 3 year experience of working at Lovesac has been filled with a hostile work environment, discrimination, racism, bullying, favoritism, retaliation, wage theft, and forced labor. Upper management will attempt to indoctrinate you with a fictitious idea and ploy that Lovesac is a fun family. While the truth is, Lovesac is actually a sweatshop with insurmountable staffing turnover that’s operated by a culture of white racist, conservative, Karen’s. They pay you peanuts and treat you like trash while demanding that you drive millions of dollars in sales. Lovesac won’t provide commission, training, development, or any assistance in maintaining Lovesac’s financial success. Upper management just sits back and force the store teams to do all the heavy lifting, while they sit back and collect generous salaries and bonuses from their living rooms doing absolutely nothing but causing the store level to be extremely toxic. The CEO is a really positive and brilliant leader, but the problem with the company is the upper management team he’s entrusted in running the day to day operations of the brand is the antithesis of the CEO’s vision of the company.

1.0
Feb 21, 2018

great for experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

just the location and great stepping stone

Cons

- poor and rude management - sexism and nepotism - non-existent raises - absolutely no room for growth - loud, messy and frat type of environment - all about image and no structure - very very high turnover

1.0
Jun 2, 2017

Sad

Recommend
CEO approval
Business Outlook

Pros

The product is ok as far as quality. It used to be made much better in years past but the quality has gone rapidly downhill as of late.

Cons

This company had so much potential at one time but now is a complete and utter mess. They have no money to keep core products in stock and make us lie to customers about it. The problem with all of this is the founder Shawn. He is too busy being a media junkie and taking his endless selfies. He lives being the center of attention. He says he cares about his Lovesac family so much (that is why raises are between .10 - .25 cents an hour if you get one at all, meanwhile he posts endlessly about all his trips here and there. It's funny when an honest negative review pops up on Glassdoor you'll see three or four good ones within a week. Yes, he pads this site with positive ones since he doesn't want anyone to know how dysfunctional this company really is . All most people see is a joke!

Viewing 16 - 18 of 545 Reviews

Glassdoor has 554 Lovesac reviews submitted anonymously by Lovesac employees. Read employee reviews and ratings on Glassdoor to decide if Lovesac is right for you.