I am one of the lucky ones that was able to keep my job but still felt compelled to write this based on how poorly this company is ran.
- Let's start at the top of the company because that is where culture is made. The CEO and President of the company are great examples of terrible leaders. They were so excited to jump on Friday morning meetings during the refi boom to announce we were breaking records (it was the refi boom...every mortgage company was) but as soon as times got tough they both went M.I.A. Instead of being transparent about the market and soon to come layoffs they put I.T. on the meetings to ramble about nothing.
- They lack the ability to see further than 1 month ahead. They made huge business decisions based on the refi boom such as over hiring and spending a lot of money on a stadium name that the majority of Ohio does not care about. For someone that has been in the business since 2008 you would think they could see a bit further into market cycles.
- A lot of the employee's are new to the mortgage industry which led to a lot of miscommunication between sales and ops. Both sales and ops were extremely hard working, smart groups but due to lack of training, resources, and experience we'd often blame the other party which was counterproductive.
- Before all manager's were cut down a position they were not good manager's to begin with. Most if not all were put there due to their sales performance or how long they've been there, not management skills.
- Frat culture with an HR team that ignores very serious allegations and actions by direct manager's.
- CEO openly mocked other mortgage companies making layoffs while doing them on the side and claiming we were growing. Business is business but people respect transparency, don't try to hide the facts behind free food, alcohol, and company events.
- Cares more about how they look online than how people feel inside the building.
If you're ever considering working here please turn around and find somewhere that will value your talent and work!
