Lower reviews

3.6

58% would recommend to a friend

(188 total reviews)
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Dan Snyder

73% approve of CEO

60% positive business outlook

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188 reviews

Reviews about "Compensation"

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2.0
Oct 4, 2022

No Longer a Good Place to Be

Recommend
CEO approval
Business Outlook

Pros

When times were good, this was a 5-star company to work for. Culture was great, leadership was motivating, and compensation was decent. We provided a top-notch product with impeccable service. This is no longer the case.

Cons

Top-level executives failed to forecast the market shift, even though the average Joe knew for the last 2 years that economic challenges were on the horizon and rates would skyrocket. For the first 3 quarters of 2022, they played it off like it business was still the best it’s ever been, meanwhile, mass layoffs were happening on a regular basis, decent wages became a thing of the past, and products were being discontinued left and right. Our clients were getting an inferior product, at a higher cost, while also receiving horrendous service with little confidence of their loans actually closing. To put it bluntly, when my friends or family asked me to do the loan for their new homes, I suggested they look elsewhere because I care about them. If Lower is still around when the market stabilizes and they start hiring again, do not work for them. It may workout when things are good, but when a challenge comes their way, your experience will go downhill, and that’s assuming they decide to keep you.

1.0
Oct 2, 2022
Recommend
CEO approval
Business Outlook

Pros

None. Typically would say co-workers but 90% of the company has been laid off so no longer applicable.

Cons

I am one of the lucky ones that was able to keep my job but still felt compelled to write this based on how poorly this company is ran. - Let's start at the top of the company because that is where culture is made. The CEO and President of the company are great examples of terrible leaders. They were so excited to jump on Friday morning meetings during the refi boom to announce we were breaking records (it was the refi boom...every mortgage company was) but as soon as times got tough they both went M.I.A. Instead of being transparent about the market and soon to come layoffs they put I.T. on the meetings to ramble about nothing. - They lack the ability to see further than 1 month ahead. They made huge business decisions based on the refi boom such as over hiring and spending a lot of money on a stadium name that the majority of Ohio does not care about. For someone that has been in the business since 2008 you would think they could see a bit further into market cycles. - A lot of the employee's are new to the mortgage industry which led to a lot of miscommunication between sales and ops. Both sales and ops were extremely hard working, smart groups but due to lack of training, resources, and experience we'd often blame the other party which was counterproductive. - Before all manager's were cut down a position they were not good manager's to begin with. Most if not all were put there due to their sales performance or how long they've been there, not management skills. - Frat culture with an HR team that ignores very serious allegations and actions by direct manager's. - CEO openly mocked other mortgage companies making layoffs while doing them on the side and claiming we were growing. Business is business but people respect transparency, don't try to hide the facts behind free food, alcohol, and company events. - Cares more about how they look online than how people feel inside the building. If you're ever considering working here please turn around and find somewhere that will value your talent and work!

1.0
Oct 1, 2022

Sinking Shipping

Recommend
CEO approval
Business Outlook

Pros

Culture, when times are good, is excellent. Pay and benefits are also competitive, though not right now

Cons

Well the biggest drawback is that this company is either heading towards shutting the doors, or being bought out by someone. There is no future for Lower.com as it is. They have very cleverly laid off about 90% of the workforce, but have done it in such a way to avoid publicity. They’ve done so much cutting that the actual talent backbone of the company is now gone. I believe the strategy is to basically hunker down until the market recovers. Even if that is successful, all their talent will be working for the competition by then and it will be an uphill battle to gain any market share. If they survive of course…but that’s not looking good

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