Lower reviews

3.6

58% would recommend to a friend

(684 total reviews)
avatar

Dan Snyder

73% approve of CEO

60% positive business outlook

Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

684 reviews
4.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Like it very much for now

Cons

Hard work until you learn

2.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice office, some people are decent. You get free crew tickets.

Cons

They’ll let you build friendships with people then cut you loose the first chance they get. I took the job knowing everything that people have said about it, hoping they had changed. I was wrong. They expect you to know enough about mortgages to pass this test within 10 days of you getting hired. Then of course when you don’t pass the second time after a month and a half you get canned. Even if you improve. And They don’t even give you a chance to advocate for yourself. You don’t matter to them. They will replace you with 7 new hires in a week. They’ll fire you for wearing leggings, then say it was because you were late once or twice. You’re able to take the NMLS exam three times in 3 months but for some reason you get two chances with them. And it doesn’t matter if you improve. You get the boot after the second. It’s a revolving door because you get replaced in a heartbeat.

avatar
Lower Response
2y
Thank you for leaving a review. We are proud to have an office environment where staff can come to work each day with some of their best friends! We have all of our LCON’s take the test around their 25-30 day mark after the mandatory 20 hour SAFE course that we pay for. We also have a trainer that is solely for our Sales team at the Columbus office that not only helps individuals pass their NMLS exam, but does ongoing training throughout their career with Lower. NMLS does not allow individuals to re-take your 2nd attempt on the test within 30 days of your first failed attempt. Additionally, we do not fire individuals for wearing leggings as it is included in part of our allowed dress code. Lower sets the standards from day 1 for our Loan Concierges so that they know what our expectations are while in their current role, as well as what the expectations are to be promoted into the Loan Advisor role. We understand that our sales roles are fast-paced and not suitable for everyone, but our goal at Lower is to develop high performance Loan Advisors and set them on the path to success.
1.0
Jun 14, 2023

Do yourself a favor and don’t work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual work environment - jeans, sandles, shorts, whatever. That’s pretty much it.

Cons

Poor management. Upper management all works entirely remotely and never goes into the office to support their staff. More and more work keeps getting piled upon those who work in office until they reach their breaking point and don’t care anymore. Extremely low pay for the amount of work foisted upon you. Claim they don’t have money to provide staff any raises, but hire 20 new people. Little to no room for growth within the company. Basically a dead-end job.

avatar
Lower Response
3y
I encourage you to reach out to HR. We value your feedback and would like to discuss solutions to your concerns. Adding new headcount provides growth opportunities for multiple departments. HR would be happy to review what those opportunities are for you and your career.
Viewing 106 - 108 of 684 Reviews

Glassdoor has 719 Lower reviews submitted anonymously by Lower employees. Read employee reviews and ratings on Glassdoor to decide if Lower is right for you.