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Lower

Engaged Employer

Lower reviews

3.6

58% would recommend to a friend

(684 total reviews)
avatar

Dan Snyder

73% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

684 reviews
1.0
Jan 26, 2023

Fun Environment, Political hierarchy, Not for Families

Mortgage loan officer
Recommend
CEO approval
Business Outlook

Pros

Training department was great. Environment fun and challenging. Good experience for inexperienced individuals entering this line of work.

Cons

Pay structure not as promised. Was told multiple times but multiple people that pay was based on a salaried structure. This was not true. Pay was based on a hourly rate, though no overtime hours were allowed to be recorded. Overtime was expected and encouraged so much so that people were promoted based in part on their willingness to come in early work late and not be compensated for it. Bonus income was based on a draw, which was confusing and not well explained. Health benefits wildly expensive. Not a good place for individuals with families. Very little diversity.

avatar
Lower Response
3y
We appreciate your feedback. I'm sorry to hear the pay structure was confusing. If you have any questions related to your pay please reach out to Human Resources. We will take a look at what led to confusion regarding pay. Documentation from HR reflects an hourly rate and Loan Advisors are told to record all hours worked, including any overtime. Many team members receive overtime pay based on their hours worked. Lower's goal is to be a long term best place to work for our team members. We value your feedback.
1.0
Nov 8, 2022

Awful

Sales development representative (sdr)
Recommend
CEO approval
Business Outlook

Pros

People are nice, good cafe.

Cons

Everything else. Place is a factory of sadness.

2.0
Oct 6, 2022

Hopefully they survive

Mortgage loan officer
Recommend
CEO approval
Business Outlook

Pros

Initially, around 2019 or so, the company was actually a great place to be. During the early years they truly had a great culture and vision.

Cons

Tried to scale too quickly. Invested in image more than their people (Lower.com field, partnerships that don’t make sense, lots of gimmick-y marketing strategies, etc.). New employment agreements seemingly get sent out monthly, as is indicative of their constant restructuring. They don’t seem to “practice what you preach” - touting founding during a high-rate environment and able to withstand any market conditions, while committing multiple mass layoffs because of “market conditions.” Just to be clear, I resigned prior to the layoffs, but hundreds of my friends from the company were truly left out to dry, which is just wrong for an employer to do.

Viewing 130 - 132 of 684 Reviews
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Glassdoor has 719 Lower reviews submitted anonymously by Lower employees. Read employee reviews and ratings on Glassdoor to decide if Lower is right for you.