Is Lower a good company to work for?

Lower has an overall rating of 3.6 out of 5, based on over 719 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 58% of employees would recommend working at Lower to a friend and 60% have a positive outlook for the business. The best reviews about Lower have been left by employees working as Loan Concierge , Account Manager and Lending Coordinator .

Does Lower pay their employees well?

According to anonymously submitted Glassdoor reviews, Lower employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lower. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lower?

58% of Lower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lower 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Lower?

Loan Advisor (146) , Loan Officer (43) , Account Manager (40) , Mortgage Loan Officer (32) , Loan Processor (25) , Lending Coordinator (23) , Senior Loan Officer (22) , Sales Development Representative (SDR) (18) , Senior Loan Advisor (17) , Loan Concierge (14) , Operations (14) , Operations Analyst (12) , Assistant Vice President (8) , Mortgage Loan Processor (8) , Intern (6)

What are the pros of working at Lower according to real employee reviews?

"Great people that work there and during the “all time low rates” the company really was the place to be of course." ((in 78 reviews)); "The training is great and extensive." ((in 23 reviews)); "The pay was decent." ((in 23 reviews)); "Great work environment and a friendly atmosphere." ((in 21 reviews)); "Met great coworkers and memories" ((in 19 reviews))

What are the cons of working at Lower according to real employee reviews?

"401k match is low" ((in 40 reviews)); "401K benefits could be better" ((in 33 reviews)); "Work/life balance is absolute 0." ((in 24 reviews)); "6. Upper management gives you what you deserve as soon as you resign." ((in 24 reviews)); "There have also been MASSIVE layoffs this year because the company didn't know how to properly scale in anticipation of COVID rates not sticking around." ((in 24 reviews))

What are employees saying about Lower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lower layoffs and their outlook for job security at Lower in 2026.

What are the top reviewed Lower locations?

New Albany , Columbus , Columbia , Brick , Lincoln , Georgetown , Dallas , Houston , Edinburg , Cincinnati , Westerville , Boulder , Denver , Spokane , Baltimore , Pensacola , Sarasota , Ohio , Homeside

Lower reviews

3.6

58% would recommend to a friend

(684 total reviews)

Dan Snyder

73% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

684 reviews

3.0

Feb 1, 2023

Working at Lower Company

Mortgage loan advisor

Recommend

CEO approval

Business Outlook

Pros

-Good array of loan program options -rates aren't the most competitive, but they are in par with market -Good work/life balance -Lots of partnerships with investors -Have multiple branches in multiple states

Cons

-Lots of layoffs in the past -Investors heavily influence the Underwriting decisions -Pay is very low compared to industry standards -Commission is capped, so Jumbo loan commissions are capped -Received 2 decreases in pay in the last 2 years

Lower Response

3y

We appreciate you taking the time to leave a review. It's been a difficult year for the mortgage industry, as we've all experienced. However, we continue to strive to offer the most competitive products and rates available. We appreciate you as a current team member continuing to do what's needed to battle a difficult mortgage environment.

1.0

Jan 26, 2023

Fun Environment, Political hierarchy, Not for Families

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Training department was great. Environment fun and challenging. Good experience for inexperienced individuals entering this line of work.

Cons

Pay structure not as promised. Was told multiple times but multiple people that pay was based on a salaried structure. This was not true. Pay was based on a hourly rate, though no overtime hours were allowed to be recorded. Overtime was expected and encouraged so much so that people were promoted based in part on their willingness to come in early work late and not be compensated for it. Bonus income was based on a draw, which was confusing and not well explained. Health benefits wildly expensive. Not a good place for individuals with families. Very little diversity.

Lower Response

3y

We appreciate your feedback. I'm sorry to hear the pay structure was confusing. If you have any questions related to your pay please reach out to Human Resources. We will take a look at what led to confusion regarding pay. Documentation from HR reflects an hourly rate and Loan Advisors are told to record all hours worked, including any overtime. Many team members receive overtime pay based on their hours worked. Lower's goal is to be a long term best place to work for our team members. We value your feedback.

1.0

Jan 25, 2023

Mid

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Dynamic Lots of young people People are nice Fun environment

Cons

Low salaries Poor benefits Not flexible schedule

Lower Response

3y

Thank you for leaving a review. Our team members across the company are great individuals. While we need to serve our customers during typical business hours we do provide our team members with a hybrid work schedule and an early release on Friday's which has been a long time perk. In 2022 Lower was proud to offer free medical insurance for it' employees. A benefit perk that positively impacted many employees.

Viewing 136 - 138 of 684 Reviews

Jobs at Lower

Billing Operations Specialist

Senior Analyst, Data and Analytics Team

Sr. Growth Marketing Specialist, Lifecycle

Lower

Lower reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Working at Lower Company

Fun Environment, Political hierarchy, Not for Families

Mid

Jobs at Lower

Lower reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Lower reviews FAQs

Jobs at Lower