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Loya Insuance Group

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Loya Insuance Group Customer Service (CSR) reviews

2.7

33% would recommend to a friend

(122 total reviews)

Fred Loya Jr

17% approve of CEO

30% positive business outlook

Customer Service (CSR) employees have rated Loya Insuance Group with 2.7 out of 5 stars, based on 122 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Loya Insuance Group is rated 25% below average by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

122 reviews
3.0
Dec 11, 2025

Not bad

Recommend
CEO approval
Business Outlook

Pros

You get to work inside and getting an increase in pay is possible

Cons

Work life balance. The hours can be brutal. The demand to sell everyday isn’t truly possible depending on your location

1.0
May 6, 2025

Inside sales

Recommend
CEO approval
Business Outlook

Pros

Weekly pay and in office setting

Cons

Not a consistent work schedule, scheduled as needed

Viewing 4 - 6 of 122 Reviews

Glassdoor has 471 Loya Insuance Group reviews submitted anonymously by Loya Insuance Group employees. Read employee reviews and ratings on Glassdoor to decide if Loya Insuance Group is right for you.