Lucky Brand reviews

-As of January 2010, Gene and Barry the original founders of Lucky Brand Jeans are no longer a part of the company. This resulted in the product changing, to what the new team at corporate describes as a "J Crew" look, altering the whole aesthetic of Lucky. -Change at corporate brought on pay cuts company wide, as well as a change in benefits, and bonus programs. -District and Regional Managers show favoritism to certain stores/store managers, even though they perform well below what other stores do. -Many stores run with only one full-time manager, making the work/life balance very difficult. Be prepared to work 45-50 hours a week. -The management training program is non-existent, and the policy and procedure manual is outdated, most policies in it are now incorrect so it is useless. -No pay increases are awarded for the management team if the store does not make the year - despite how well your personal performance may be.

When I began working there, the company had only 20 retail stores. Each individual was valued and appreciated. By the end of my employment, there were 200+ stores, and it was clear that I wasn't working for the same company. The role of Store Manager changed, as the entire company did, and loyal long term employees were treated as burdens because we weren't adapted to the changes yet. New employees were hired, mostly from larger corporations and chains, and trained on all new policies and procedures. I repeatedly reached out to my District Manager for help and wouldn't receive any sort of response for days or weeks at a time. There were many new expectations, but seasoned employees weren't set up for success with proper training. Within the last six months of my employment with the company, I saw more unhappy and dissatisfied employees (and more turnover) than in the first 7.5 years total. It was very disheartening and disappointing.