Is Lumen a good company to work for as a Program Manager?

Program Manager professionals working at Lumen have rated their employer with 4.0 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of Lumen employees being 3.3 out of 5 stars. Search open Program Manager Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Program Manager interview questions at Lumen .

Does Lumen pay Program Manager employees well?

Program Manager professionals rate their compensation and benefits at Lumen with 3.8 out of 5 stars based on 18 anonymously submitted employee reviews. This is 11.1% better than the company average rating for salary and benefits. Find out more about Program Manager salaries at Lumen.

How happy are Program Manager professionals working at Lumen?

93% of Program Manager employees at Lumen would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Program Manager professionals have also rated Lumen with a 4.7 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.8 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 655 reviews)); "Good Work Life Balance and WFH" ((in 614 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 493 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 449 reviews)); "They also allow (most) employees the opportunity to work from home which is great." ((in 166 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 382 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 158 reviews)); "Lots of layoffs and re" ((in 152 reviews)); "low salary and non timely promotions" ((in 138 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 137 reviews))

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Lumen

Lumen Program Manager reviews

4.0

93% would recommend to a friend

(18 total reviews)

Kate Johnson

100% approve of CEO

99% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.8

Culture & values

4.7

Work/Life balance

3.9

Senior management

3.9

Career opportunities

3.8

Compensation and benefits

Program Manager employees have rated Lumen with 4.0 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Program Manager professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Program Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

18 reviews

4.0

May 20, 2024

Review

Program manager

Recommend

CEO approval

Business Outlook

Pros

good, nice culture, pay for performance

Cons

Change Mangement, Lack of progression

3.0

Jan 17, 2024

Good people.

Program manager

Recommend

CEO approval

Business Outlook

Pros

Embracing work from home as a matter of policy. Really good professionals.

Cons

The financial stability of the company is a cause for concern.

3.0

Oct 2, 2023

Life is slowly improving

Program manager

Recommend

CEO approval

Business Outlook

Pros

Since Kate Johnson has taken over the company I can see a lot of high level improvements. She has cleaned house of upper level managers that were against corporate change. She's brought on some of the best minds across many sectors, and aims to turn around the Lumen brand. I can see positive changes in the future, but it's got a long ways to go.

Cons

Long work hours, little life-work balance, low pay for well experienced and educated staff. Little recognition, antiquated computer systems that slow the efficiency of the forward progress. Old vehicle fleet that has the CenturyLink brand paired up with Quantum Fiber trailers. Brand identity struggles. Customers don't know who we are. No idea what my career ladder looks like. Right now it looks like a shallow pool, where I swim in circles.

Viewing 4 - 6 of 18 Reviews

Jobs at Lumen

Specialized Sales II - NaaS

Senior Manager Custom Networks Transformation

Sr Technical Project Manager

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Lumen Program Manager reviews

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Good people.

Life is slowly improving

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