Lumen reviews

3.4

57% would recommend to a friend

(7,794 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Aug 23, 2015

Not very ethical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, you can make your own hours, room to move up

Cons

Not a very ethical company

2.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

There are good people to work with, pay and benefits are generally good.

Cons

Centurylink as a whole, including IT will be seeing layoffs by the end of September and throughout 2015. Between layoffs, attrition, and outsourcing to IBM, there is constant cost cutting and increased responsibilities felt by everyone. Most new hires in IT are in Monroe. Most people are stuck with no opportunities for advancement. There is no investment in the employees and morale is low. I don't even work with anyone directly in my state - as existing team members are in other states. We have been told what the direction of the company is, but for those working on legacy products (land lines), it's basically a high paid babysitting job as there are generally no changes going on. Most people who knew something about the old applications have retired and that leaves a lot of stress on the people who remain to keep it up and running if something goes wrong. There is very little support or interaction from management in day to day activities.

1.0
Jul 19, 2015
Recommend
CEO approval
Business Outlook

Pros

LOOK AT THE REVIEWS WITH ONE LINERS AND SOME MISSPELLINGS!!!!!! Everyone is not writing this bad! They would have more to say than their title or something mundane in the Title and a one-liner! This company will take you on a ride you will never forget. You will meet and be mentally stimulated by some good people. That is all. If you are ever in the hot seat, you will be out there my yourself. Everyone CYAs and will turn away from you.

Cons

JEALOUS PEOPLE, MANAGEMENT, DIRECTORS, EXECUTIVES MOST DON'T WANT TO BE ACCOUNTABLE! They will lie, conjure, manipulate, and act like they are in elementary and junior high. It is amazing how smart people can be so stupid. If you need a psychological study on toxic, unhealthy, unproductive environments that keep their head above water with "creative" numbers reporting....this is the place for you. Why reimburse for gym memberships, mobile phone monthly bills so everyone can be on call, or any other "perk" if you are going to TAX IT AS INCOME!!! You have to enter the gym membership every month. Whatever you do, don't work at this place. Go somewhere else.

Viewing 400 - 402 of 7,794 Reviews

Glassdoor has 8,443 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.