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Lumen

Engaged Employer

Lumen Customer Service Representative CSR reviews

3.2

45% would recommend to a friend

(13 total reviews)
avatar

Kate Johnson

44% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Compensation and benefits

2.8

Senior management

2.5

Culture & values

2.5

Career opportunities

2.3

Work/Life balance

Ratings by demographic groups

Reviews by job title

13 reviews
5.0
Oct 2, 2021

No wiggle room

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

The people are amazing that work there. Welcoming and helpful.

Cons

They don’t care if you have a family emergency. If you do not have PTO you can not miss work.

Viewing 10 - 12 of 13 Reviews
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