Lumos Fiber reviews

2.9

47% would recommend to a friend

(59 total reviews)
avatar

Brian​ Stading

44% approve of CEO

36% positive business outlook

Lumos Fiber has an employee rating of 2.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumos Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

59 reviews
5.0
Dec 5, 2017

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Lumos 23 years. I have seen so much change and growth in that time. I feel blessed to have been apart of the Lumos family for so long. Have worked with a lot of people who have become family over the years. I feel like the whole company is like on big family. As for what I can see, Management treats the employees with care, concern and respect and I appreciate that.

Cons

I really can't think of anything that should prevent anyone from wanting to join the Lumos Family.

4.0
Nov 28, 2017

Solid company, but room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to telecommute CEO is trustworthy, honest and great businessman Growing quickly--bought two companies this past year and looking to acquire more! Nice bonus on annual basis (profit-based)

Cons

Some feel only Data side of the company (leaving residential and admin-corp) are left out for consideration of growth, recognition, promotions...since data sales are the execs focus. Benefits package could always be padded more, like vacation days, less monthly premium, more opportunity for training. Company is caught in used to be small--starting to become much bigger size company attitude and care of employees Too much focus on profit/bottom line at times...more balance is needed. Compensation is low compared to other cities--they take advantage of the small city people are "stuck in" to work unless willing to commute for more pay; yet, they want the same caliber and commitment.

5.0
Nov 15, 2017

Great place to work and great people to work with!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lumos Networks has been an all-around positive experience for me. From the interviewing process, accepting the job offer, and starting my new career. My supervisor has a “we are a team” attitude verses a boss/employee attitude. It was a refreshing change of pace from former positions I have held outside of the company. I’m very thankful to have been given the opportunity to be a part of such a great team. Although, the company is growing fast (and change can be scary) I strongly feel that Lumos is headed in the right direction. The leadership at Lumos is strong and they continue to reassure employees that we are on the right path. I have complete faith in them. I would highly recommend Lumos for a place of employment.

Cons

Growing so quickly with so many changes can be a little uneasy, but again I have complete faith in the company’s decisions.

Viewing 49 - 51 of 59 Reviews

Glassdoor has 62 Lumos Fiber reviews submitted anonymously by Lumos Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Fiber is right for you.