Lumos Fiber reviews

2.9

47% would recommend to a friend

(59 total reviews)
avatar

Brian​ Stading

44% approve of CEO

36% positive business outlook

Lumos Fiber has an employee rating of 2.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumos Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

59 reviews
5.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Lumos Networks is an awesome place to work. Our people make the difference! Because management cares about the employees, we are able to focus on the customer and providing the best service possible.

Cons

We are not everywhere and can't serve all customers (yet).

5.0
Nov 13, 2017

Feels like family

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is very family and team oriented. Teams work together across the organization. On my team, we are encouraged to reach out to others to collaborate on the completion of tasks and jobs. Like most families/teams, there are differences of opinions but you generally feel it's OK to share your ideas. Leaders at all levels including executives and CEO tend to be accessible. Lumos offers flexibility in most of positions. I am able to work remotely when necessary. Offers a better work/life balance than I've had with other companies. The company has a new employee appreciation program that sends out random gifts to all employees at different times of the year plus birthdays and anniversaries. If you don't like the first gift, you are able to trade for something more suitable. Gifts range from gift cards, spa treatments, dinners to weeklong trips. The agency the company uses will even make reservations for you. We LOVE this program.

Cons

Challenges associated with growth. Company does not have all the systems in place for easy integration. There is an project underway but just not there yet and can be frustrating at times. A smaller organization means career growth opportunities aren't always available.

4.0
Nov 10, 2017

A Great Place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have found that the atmosphere at Lumos is truly family oriented. Because so many of the staff have been with the company for a long time, they've worked together and grown up together, too. The dress code is awesome! Nice jeans unless you are meeting with a customer/client! The ability to work from home is priceless!

Cons

I don't have anything that I would find a Con!

Viewing 52 - 54 of 59 Reviews

Glassdoor has 62 Lumos Fiber reviews submitted anonymously by Lumos Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Fiber is right for you.