Lumos Fiber reviews

2.9

47% would recommend to a friend

(59 total reviews)
avatar

Brian​ Stading

44% approve of CEO

36% positive business outlook

Lumos Fiber has an employee rating of 2.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumos Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

59 reviews
2.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Things look good at first, then stress comes, then everything becomes awful!

Cons

The lies these people make are horrible! Management forces employees to write positive things about them and the company or they just make up fake ones! Don't believe anything you read specially when it sounds too good!!

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Lumos Fiber Response
1y
We appreciate your candid thoughts regarding transparency and integrity at Lumos. These values are deeply important to our culture, and hearing directly from employees helps us strengthen our practices. We continuously strive for open communication and value feedback that helps us uphold our core principles. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com
5.0
Jan 11, 2018

Long Term employee

Recommend
CEO approval
Business Outlook

Pros

Great family atmosphere. This is a major technology company in it's region, and I regularly see the CEO and to all of us he's "Tim" instead of "Mr. Biltz" He knows my name too. Transparent and trustworthy E-team. We have regular management meetings with the E-team where both positive and negative information is shared, and longer term strategies are discussed. At least in my department, micromanaging is at a minimum. You are given goals and timelines, and are free to execute without upper management riding your shoulder. There are training opportunities available for those who wish to expand their career skills. Solid benefits package. Growth industry.

Cons

Company often invests in large scale tools or systems that are frankly too complex for the current and near future needs. This leads to high service overhead for those systems, and very large bills to the vendors.

2.0
Jun 2, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent pay, small enough to get things approved, has own fiber network and expanding

Cons

bad leadership, Not innovative, too many chiefs, lack of products, no training

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Lumos Fiber Response
1y
We appreciate you taking the time to share your views. Effective leadership and clear direction are foundational to Lumos' success, and we recognize that each team member’s perspective helps us grow. Your feedback is an important part of our commitment to continuous improvement in leadership practices. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com
Viewing 10 - 12 of 59 Reviews

Glassdoor has 62 Lumos Fiber reviews submitted anonymously by Lumos Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Fiber is right for you.