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Lyris

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Lyris reviews

2.7

38% would recommend to a friend

(121 total reviews)

John Philpin

67% approve of CEO

39% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.2

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

2.7

Career opportunities

2.5

Senior management

Lyris has an employee rating of 2.7 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lyris employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

121 reviews
2.0
Jun 14, 2010

If you care about customer satisfaction and excellence, it's not the place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The paycheck didn't bounce, there were free snacks, and if you were a go-getter, you could learn a lot about email marketing.

Cons

The product was substandard at best (with the customer churn rate to prove it), and senior management seemed more interested in finding ways to attract new customers and charge said customers more money for an inferior product than they were in improving the product. There was also an autocratic leadership style, and the smartest people were rarely in charge. After the merger of EmailLabs and ClickTracks, many of the smartest and most talented people from these acquired companies left in disgust.

1.0
May 24, 2010

Showed promise, but failed miserably

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A potentially decent market for growth. Being located in two areas, San Jose and Emeryville, widened the commute options, although both are difficult/congested areas to get to. Company had good benefits, good pay.

Cons

Seen my fair share of arrogant, self-centered, know-it-alls but Lyris took it to a new level. After making several critical marketing miscues, one particular person (not the CEO) blamed everyone around him and ultimately fired a half dozen senior mgmt reports (director to VP level). It was an environment where you absolutely could not disagree, there was no room for debate and thoughtful discussion. Company is driven by youth that believe they are right 24/7. Not a company for experienced, seasoned professionals (i.e., 48+ years old).

Viewing 109 - 111 of 121 Reviews
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Glassdoor has 122 Lyris reviews submitted anonymously by Lyris employees. Read employee reviews and ratings on Glassdoor to decide if Lyris is right for you.