Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 25 reviews)); "Supervisors are supportive and encouraging" ((in 18 reviews)); "Great coworkers and really loved the work" ((in 15 reviews)); "Flexible hours work from home" ((in 12 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 35 reviews)); "However, the training is VERY MINIMAL and does NOT prepare you for the positions." ((in 20 reviews)); "No benefits until after 90 days on the job." ((in 9 reviews)); "Lack of communication happens quite often" ((in 8 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

2.0

Nov 2, 2021

It’s a job

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

It’s guaranteed 40 hrs a week

Cons

Lack of communication happens quite often

5.0

Nov 1, 2021

Steady projects

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Steady contract work within months employed.

Cons

Some supervisors are rude and some projects are not worth the work for 12.50

1.0

Oct 31, 2021

Avoid

Call center representative

Recommend

CEO approval

Business Outlook

Pros

The direct team leads are usually very good A lot of nice coworkers The projects- if they ever come to fruition- are usually fine Remote work is available

Cons

They're obscenely disorganized and the higher ups are incompetent They offer you projects, then cancel training with no notice They lie about jobs being available, leaving you without work This is not a solitary complaint from a whiner- they've done this to me and other's more than once. It's a pattern. They don't respond to their emails or phone calls, so if you need to get ahold of anyone before you're assigned a supervisor for your project, you're out of luck Good performance has no impact on your pay, your job opportunities, or whether-or-not they'll screw you out of jobs in the future. You feel like a number If you actually do get into the projects they offer you, they pay less than other companies for the same work The benefits are terrible and astronomically expensive

Viewing 301 - 303 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Customer Service Representative (Nights)

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MCI

MCI reviews

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Reviews by job title

It’s a job

Steady projects

Avoid

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