Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Full time hours with average work from home pay for customer service ($12.00)." ((in 37 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "Wonderful training great support." ((in 20 reviews)); "Supervisors are supportive and encouraging" ((in 16 reviews)); "Great coworkers and really loved the work" ((in 15 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 36 reviews)); "Lack of communication happens quite often" ((in 9 reviews)); "Really low base salary for a company at KL" ((in 6 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews)); "I continuously asked about a handbook for this company/regarding payroll, benefits, time off, etc." ((in 3 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

1.0

Dec 28, 2024

Job posting

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good hiring process, assessments are upto the mark.

Cons

Even after conducting assessments, they never email you. They never let you know if you are hired or not. You keep on emailing them but never hear back. Even tried to call the recruitment team about the status of the application, but they never answered calls.

4.0

Dec 10, 2024

A Flexible and Growth-Oriented Company with Great Work-Life Balance

Recruitment specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible remote work options Excellent work-life balance Opportunities for growth and career development Supportive leadership and collaborative teams

Cons

Communication can sometimes feel distant in a remote setting Workload may fluctuate during peak periods

1.0

Nov 8, 2024

Working conditions

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

There is really non. I guess it is central

Cons

The working conditions in the Cape Town offices are the worse I have seen in my 15 years of work experience.

Viewing 472 - 474 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

TRAIN ON-SITE TO WORK FROM HOME CALL CENTER REPRESENTATIVE

Call Center Agent (Hiring Immediately)

WORK AT HOME CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

Call Center Agent (Hiring Immediately)

MCI

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A Flexible and Growth-Oriented Company with Great Work-Life Balance

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