MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)
avatar

Anthony Marlowe

58% approve of CEO

58% positive business outlook

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews
2.0
May 17, 2021

Bad management

Recommend
CEO approval
Business Outlook

Pros

Remote positions, flexibility in schedules, work from home, available overtime

Cons

They pay less than minimum wage in CA (where I live), they can move you to other campaigns without asking, management isn't attentive nor responsive, they have bad organization no one knows what's happening, their trainings are awful and a waste of time, they have you start taking calls without being fully prepared. When you are on a call with a customer and you don't know the answer because they didn't train you properly they take forever to reply to your questions on a zoom chat and it's very likely the customer will hang up on you before you can get the info they need.

1.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

None at all for this place

Cons

They don't pay ppl. More than one person has talked about not getting paid for up to 7mths

Viewing 64 - 66 of 513 Reviews

Glassdoor has 572 MCI reviews submitted anonymously by MCI employees. Read employee reviews and ratings on Glassdoor to decide if MCI is right for you.