MOD Pizza reviews

Mid managers are untested and frequently do not know how to talk to the team members in order to inspire the correct motivation. They also send mixed messages regarding store/employee standards and manager-friends are treated differently than the rest of the team which can be demoralizing. The fact that these stores are a franchise and not part of the corporation means that as a team member there are not any fringe benefits like there are in other states. One major thing is no health insurance. There is no company-wide support, like the MOD portal and the tuition help, or the other company assistance programs. Also, because it is a franchise, there is no where to go after General Manager of your own store (supposing they open a new one), as the DM is appointed by the franchise owners and is unlikely to change.

-Crummy management violated Oregon labor laws fairly regularly (forced to stay an hour after scheduled shift end, retaliating over calling out sick, clopening, ect.) -So many dishes that there was hardly anywhere to put them, dishes put above my head often fell on me. -Dough press is very hot and can burn you easily, management pressures you to press doughs faster -Their business model of "unlimited toppings" is actually more confusing than it sounds. Basically the customer can put whatever they want on the pizza, but you have to do your best to make sure they don't get too much food. This involves not really doing what the customer asks. Many customers will try to make a pizza that is a huge pile of food. If you let them do that, management will get upset with you. If you don't, the customer gets upset with you. It is a lose-lose situation for the team member. There was no formal training as to how to approach this situation effectively, despite "topping pizzas the MOD way" being regular corporate lingo at MOD. -Writing out sheets for customers and putting little metal numbers on the pizzas is cheap, harder alternative to what every other pizza place does. The little metal numbers are so hard to clean! -Ambiguous job title has you doing a little of everything -High turnover rate made busy days more stressful as inexperienced coworkers/absenteeism can mess up crucial situations -Weird, inconsistent hours -Inconsistent training among managers has you getting reprimanded for doing what someone else told you to do. -Impossible to do everything by the book in the timeframe of a shift; management often pressured me to slack on things like detailed cleaning, handwashing & dishwashing so I could work faster -Just a general sense of having to move as fast as physically possible to not fall behind.