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MSC Industrial Direct

Engaged Employer

MSC Industrial Direct reviews

3.3

52% would recommend to a friend

(999 total reviews)
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Erik Gershwind

62% approve of CEO

42% positive business outlook

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

999 reviews
1.0
Apr 11, 2016

Underappreciated

Recommend
CEO approval
Business Outlook

Pros

decent insurance, ok vacation and sick time, paid holidays, some freedom with dress code if not in front of customers

Cons

Underpaid, Not appreciated, Raises suck, bonuses once a year for the "little" people, no maternity leave, computer system is ancient, Sales guys and upper management go on yearly company paid Caribbean vacations while the inside support people get nothing, the outside sales guys have no appreciation for the work the inside team does, branch managers only concern is hitting sales numbers

1.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

For some, compensation can be better than average. For the masses, this is not true and growth is limited.

Cons

We continue to be a backward company. Our technology is old and there is a culture of fear and intimidation. Our CIO has put our company behind since he came aboard. He hires his friends from Arrow and seems to only cut deals with his friends. If our Audit Department was adding any value they would investigate. I saw the CIO posted a flattering review about himself. I'm not in Melville, but the truth is that he has created a department ruled by fear and intimidation. When it snows and people can't dig themselves out he demands the come in risking life and limb. He has stonewalled against a telecommuting policy while I'll competitors embrace it and this has put the company further behind and helped facilitate the need to close the Melville office. IT Directors and above need to be removed and replaced. There are a couple of good ones, but that is about it. The CEO lied about the Melville office. He is closing it down eventually. It is all part of the current culture, just like any other corporation, just lie to get people to do what you want. I'm in Sales senior management and I have very good visibility over Sales, Finance, HR, Product, and IT. There are very bad management decisions being made, especially in HR and IT. I'm not bashing them, I'm just giving honest and direct feedback. My team makes their numbers and I do not have a problem. However, I'm disgusted by the current direction these Vice Presidents and CEO are taking us. We can fix it, but not with some of these people who are creating such a negative culture. I do not fear for my job because I can move to another company. I do NOT recommend someone look to move their career here. There are hard changes the CEO needs to take and I haven't seen that he is up to it. (Look at the way the CIO fools him)

2.0
Jun 22, 2015

MSC (or Arrow Electronics - wonder if CEO or HR is so blind)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good business team CEO has good intentions but his immediate team is useless

Cons

All top positions are taken by ex-Arrow. If you are from Arrow then you are protected. Employees are afraid about their jobs No strategic road map No one cares about team work. CIO is always looking to get rid of employees with 10+ years at MSC Most of the time it is CYA mentality Fake appreciations and nothing genuine Everyone brags about culture, but it is culture of bullies Reward your friends and forget about real hard workers

Viewing 7 - 9 of 999 Reviews

Glassdoor has 1,043 MSC Industrial Direct reviews submitted anonymously by MSC Industrial Direct employees. Read employee reviews and ratings on Glassdoor to decide if MSC Industrial Direct is right for you.