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      MSC Industrial Direct

      Engaged Employer

      MSC Industrial Direct reviews

      3.3

      51% would recommend to a friend

      (999 total reviews)
      avatar

      Erik Gershwind

      62% approve of CEO

      42% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      999 reviews
      3.0
      Feb 7, 2020

      Great job for the right individual.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The flexibility of the AE position is amazing (depending on how big your territory is). The company benefits/perks are also great (company car & gas card, health & dental benefits, RRSP, etc). My favorite part of the job was traveling to new territories and spending the day with other sales reps learning from them and the different industries I got to gain experience in. Our annual district meetings were also very engaging and I enjoyed building my skill set even further with my colleagues.

      Cons

      The territory assigned to associates can be very expansive, depending on where you are operating out of. There were some days where I was on the road for close to 10 hours, knowing I had at least a couple of hours of administrative work to complete when I got home. The work/life balance can be difficult to obtain in that circumstance. Due to recent changes within the company, it is extremely difficult to be competitive in regard to price and product offering. The penetration, retention, and acquisition of new accounts has been effected by this as well. I also felt very pressured to perform at times, and the competitive disadvantage made me feel very stuck. The commission structure was also confusing.

      avatar
      MSC Industrial Direct Response
      6y
      Thank you for taking the time to post a review of MSC and recommending us an employer of choice. We remain committed to fueling the potential of our associates and customers, forging strong partnerships that allow us to compete on our highly recognized vendor managed inventory services. MSC is equally committed to our associates and continues to make investments in training and development to serve our geographically diverse team of professionals. We recognize that organizational change may be challenging, and endeavor to have open dialogue with our associates to continuously solicit feedback on our programs. Your feedback will help us to make the necessary adjustments to make MSC continue to be a great place to work. Best of luck to you.
      4.0
      Jul 30, 2019

      MSC was good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-Life balance is great and good culture

      Cons

      Onsite opportunities for developers are less

      4.0
      Aug 31, 2018

      Territory Account Manager

      Territory account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee and customer investment acting on feedback

      Cons

      There aren't any that comes to mind

      avatar
      MSC Industrial Direct Response
      7y
      We appreciate you taking the time to post a review.
      Viewing 991 - 993 of 999 Reviews
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      ReviewsMSC Industrial Direct reviews

      Glassdoor has 1,043 MSC Industrial Direct reviews submitted anonymously by MSC Industrial Direct employees. Read employee reviews and ratings on Glassdoor to decide if MSC Industrial Direct is right for you.