Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

52% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Great culture and place to work" ((in 73 reviews)); "Good benefits to include health and 401K" ((in 72 reviews)); "Good pay for no degree." ((in 54 reviews)); "great people and products." ((in 47 reviews)); "Good work life balance" ((in 32 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 30 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "can be stressful at times, poor training" ((in 16 reviews)); "Low salary" ((in 14 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

52% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

1.0

May 21, 2026

Tools provided, but environment feels chaotic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Car, gas, customers, phone, computer

Cons

It's a free for all

MSC Industrial Direct Response

1mo

Thank you for sharing your concerns with us. Please raise these concerns with your manager, who can follow the proper channels to maintain confidentiality, and so we may properly address these concerns.

5.0

May 19, 2026

Valued employees but limited pay and growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, employees are valued overall good

Cons

Less pay and not much of growth opportunities

MSC Industrial Direct Response

1mo

Thank you for sharing your experience and feedback as a former associate of MSC. We’re pleased to hear that you felt valued and experienced our positive culture while part of the company. We also appreciate your input on compensation and growth opportunities, and we’re continuously working to enhance development paths and reward our associates’ contributions.

4.0

May 5, 2026

Good culture, but high pressure sales environment

District sales leader

Recommend

CEO approval

Business Outlook

Pros

Good culture, good leadership values

Cons

High pressure sales, unreasonable targets

MSC Industrial Direct Response

1mo

Thank you for your feedback and for your time with MSC. We’re glad you valued our culture and leadership, and we appreciate your input on sales expectations as we continue working to better support our teams.

Viewing 13 - 15 of 999 Reviews

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Tools provided, but environment feels chaotic

Valued employees but limited pay and growth opportunities

Good culture, but high pressure sales environment

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Jobs at MSC Industrial Direct

MSC Industrial Direct reviews FAQs

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