Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

52% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Great culture and place to work" ((in 73 reviews)); "Good benefits to include health and 401K" ((in 72 reviews)); "Good pay for no degree." ((in 54 reviews)); "great people and products." ((in 47 reviews)); "Good work life balance" ((in 32 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 30 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "can be stressful at times, poor training" ((in 16 reviews)); "Low salary" ((in 14 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

52% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

May 1, 2026

Great team and flexibility, but pay could improve

Metalworking specialist

Recommend

CEO approval

Business Outlook

Pros

Good management, great team. Lots of flexibility and opportunities for advancement.

Cons

Only decent pay. Very expensive benefits.

MSC Industrial Direct Response

2mo

Thank you for your feedback—we’re glad to hear you’ve had a positive experience with your team, management, and the flexibility and growth opportunities we offer. We also appreciate your input on pay and benefits, and we’re continuously evaluating how we can enhance our total rewards to better support our associates.

1.0

Apr 21, 2026

MSC Industrial supply

Category manager

Recommend

CEO approval

Business Outlook

Pros

There are no pro's working for this company

Cons

Awful company to work for, micromanaged and SLT has no clue how to run a business.

MSC Industrial Direct Response

2mo

Thank you for sharing your experience as a former associate of MSC.

5.0

Apr 21, 2026

Great culture and benefits with good work-life balance

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Culture, comaraderie, benefits, work/life balance, management

Cons

Nothing comes to mind at the moment.

MSC Industrial Direct Response

2mo

Thank you for sharing your experience. We’re thrilled to hear you value our culture, camaraderie, benefits, and work/life balance—those are all priorities we continuously strive to strengthen. We appreciate you taking the time to share your feedback!

Viewing 16 - 18 of 999 Reviews

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Jobs at MSC Industrial Direct

Onsite Service Specialist I - Thomasville, GA

Warehouse Associate - Part-Time - Monday - Friday - 10:30 am - 2:30 pm

Warehouse Associate - Monday - Friday - 8:30 am - 5:30 pm

Warehouse Associate - Monday - Friday - 8:30 am - 5:30 pm

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Reviews MSC Industrial Direct reviews

MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great team and flexibility, but pay could improve

MSC Industrial supply

Great culture and benefits with good work-life balance

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