Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Great culture and place to work" ((in 77 reviews)); "Good benefits and no work on weekends/major holidays." ((in 75 reviews)); "Good pay if you just want money" ((in 58 reviews)); "great people and products." ((in 50 reviews)); "Good work life balance" ((in 30 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 31 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "can be stressful at times, poor training" ((in 16 reviews)); "Low salary" ((in 15 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Apr 10, 2026

Learn and Grow

Wharehouse associate

Recommend

CEO approval

Business Outlook

Pros

Good for persons willing looking to learn.

Cons

Very High employee turn around. Pay could be better.

MSC Industrial Direct Response

2mo

Thank you for your feedback as a former associate of MSC. We’re glad to hear you found value in the learning opportunities provided and appreciate your perspective on turnover and pay.

5.0

Apr 3, 2026

Significant changes underway

Management

Recommend

CEO approval

Business Outlook

Pros

Family values Strong value proposition Focus on associates Solid outlook

Cons

You must be ready change

MSC Industrial Direct Response

3mo

Thank you for sharing your feedback. We’re proud of our strong values, associate focus, and long‑term outlook. Your perspective is appreciated and reinforces the importance of clear, consistent communication as we move forward and evolve together.

4.0

Mar 18, 2026

Changes

Key account executive

Recommend

CEO approval

Business Outlook

Pros

Freedom and flexible work life

Cons

Lots of unexpected changes recently

MSC Industrial Direct Response

3mo

We appreciate your feedback as a current associate of MSC. It is great to hear that you value the flexibility of your role. Your input is valued as we continue to evolve and improve communication and alignment.

Viewing 19 - 21 of 999 Reviews

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

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Learn and Grow

Significant changes underway

Changes

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