MTM Health Customer Service Rrepresentative reviews

2.0

7% would recommend to a friend

(75 total reviews)
avatar

Alaina Macià

15% approve of CEO

12% positive business outlook

Customer Service Rrepresentative employees have rated MTM Health with 2.0 out of 5 stars, based on 75 company reviews on Glassdoor. This indicates that most Customer Service Rrepresentative professionals have a poor working experience there. MTM Health is rated 42% below average by Customer Service Rrepresentative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

75 reviews
1.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent money. Regular daytime schedule.

Cons

Unsure future. Strict point policy with mandatory overtime. No flexibility for parents.

5.0
Jul 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Very diverse accepting environment. Own dedicated cube, decent pay and benefits. Making a difference in helping people with serious health issues. A lot of good co workers who care about members and other co workers. Local supervisors who try hard foster communication and inclusion. Lots of promotions from with in

Cons

Working with the limitations of dealing with slow moving inflexible government agencies that don’t have the members best interest at heart or use common sense in how they structure the contacts MTM has to work with. Some people at corporate who think they can have a one size fits all approach to all the contact centers Members can at times be stressed out and abusive. If you are thin skinned this job is not for you

Viewing 40 - 42 of 75 Reviews

Glassdoor has 603 MTM Health reviews submitted anonymously by MTM Health employees. Read employee reviews and ratings on Glassdoor to decide if MTM Health is right for you.