Is Mad City Windows & Baths a good company to work for?

Mad City Windows & Baths has an overall rating of 3.5 out of 5, based on over 317 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 60% of employees would recommend working at Mad City Windows & Baths to a friend and 59% have a positive outlook for the business. The best reviews about Mad City Windows & Baths have been left by employees working as Scheduling Coordinator , Call Center Representative and Administrative Assistant .

Does Mad City Windows & Baths pay their employees well?

According to anonymously submitted Glassdoor reviews, Mad City Windows & Baths employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Mad City Windows & Baths. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Mad City Windows & Baths?

60% of Mad City Windows & Baths employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mad City Windows & Baths 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mad City Windows & Baths?

Sales Representative (32) , Canvasser (15) , Call Center Representative (14) , Administrative Assistant (13) , Outside Sales Representative (12) , Scheduling Coordinator (12) , Sales (9) , Appointment Setter (8) , Sales Associate (8) , Talent Acquisition Specialist (7) , Manager (5) , Promoter (5) , Customer Service Representative (4) , Door to Door Canvasser (4) , Inside Sales Representative (4)

What are the pros of working at Mad City Windows & Baths according to real employee reviews?

"Pay is good" ((in 26 reviews)); "Great Money to be made." ((in 17 reviews)); "Management is great." ((in 16 reviews)); "Excellent training and earning potential" ((in 15 reviews)); "Great people to work with and for." ((in 14 reviews))

What are the cons of working at Mad City Windows & Baths according to real employee reviews?

"Long hours and lots of window time" ((in 12 reviews)); "Commissions are everything, Gossip happens sometimes" ((in 5 reviews)); "Forced to use PTO when no work is available" ((in 4 reviews)); "Upper management is the worst." ((in 3 reviews)); "Treat people very unfairly, Favoritism." ((in 3 reviews))

What are the top reviewed Mad City Windows & Baths locations?

Madison , Appleton , La Crosse , Milwaukee , New Berlin , Neenah , Cincinnati , Cedar Rapids , Davenport , Charlotte , Minneapolis , Columbus , Omaha , Olathe , Green Bay , Louisville , Raleigh , Owatonna , Pittsburgh , Peoria , Saint Charles , Saint Louis , Eau Claire , Wausau , Sioux Falls , Roseville , Albany , New York , Rochester , Fond du Lac

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Mad City Windows & Baths

Part of Renuity

Mad City Windows & Baths reviews

3.5

60% would recommend to a friend

(313 total reviews)

Cory Henke

Not enough data to show CEO approval

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Career opportunities

3.4

Culture & values

3.4

Work/Life balance

3.3

Senior management

Mad City Windows & Baths has an employee rating of 3.5 out of 5 stars, based on 313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mad City Windows & Baths employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

313 reviews

1.0

Jan 7, 2022

Zero Ethics or Morals

Operations/installs

Recommend

CEO approval

Business Outlook

Pros

They pay well for what you do

Cons

Terrible company to work for. Horrible communication. It is very obvious that their workforce is nothing but body's for them. HR is not there for employees and looking to them for help will lead you towards the door out. Fired 30% of their staff with company "downsizing" letters, but continues to hire new employees at lower wages. Management does not care about customers only bonus checks.

Mad City Windows & Baths Response

Thank you for sharing your feedback with us. We're sorry to hear about your negative experience and the challenges you faced working for the company. We understand that timely and effective communication is essential in a workplace, and will continue to seek to improve in this department. We would like to assure you that we value each and every one of our employees and regret that you felt otherwise - we will ensure we make a more intentional effort to make this known moving forward. Thank you for sharing your perspective, and we will use it to improve our practices and better serve our team members.

1.0

Apr 15, 2025

Awful

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good only for the Midwest.

Cons

Lies in training. Available for 4 apt slots 10,1,4,7. They market hours away from the office. Credit decline rate through the roof. They tell you you can get an advance and it takes like 6 weeks to get because their process is completely dumb. Only bath company I know that sends a measure out instead of take pictures and it takes a week. The call center will still send you to an apt hours away even knowing the customer cancelled just to see if you get in the door. They are rude to customers if they cancel at the door and to you as a co worker. Everything they tell you relates to the Midwest. Don’t believe the lies.Managers don’t do anything except run leads. They’re literally a rep with a gas card. I watched mine go through his commissions after calling us in an hour early for a meeting while we sat there and talked only for him to say the company owed him 17k. As if that isn’t enough the company still operates using paper agreements. I’m sorry what?

Mad City Windows & Baths Response

We are sorry to hear this was your experience – we value all our employees and appreciate their insights. We want to emphasize that transparency is a core value of our company, especially during the hiring and onboarding process. We aim to provide clear expectations and information to all new hires, ensuring they have a comprehensive understanding of the role, responsibilities, and company policies. Thank you for taking the time to provide your feedback. We wish you well in your future endeavors.

2.0

Dec 12, 2024

The company does not care about it's people.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The money is good, when it is paid.

Cons

The company does not care about it's people.

Mad City Windows & Baths Response

We are sorry to hear this was your experience. We want to emphasize that we value all our employees and appreciate their concerns. It's important for us to hear about both the positive aspects and the challenges you encountered during your time with the company. Please feel free to reach out if there are any pending issues.

Viewing 7 - 9 of 313 Reviews

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Zero Ethics or Morals

Awful

The company does not care about it's people.

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