Madewell reviews

4.0

68% would recommend to a friend

(2,096 total reviews)
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Libby Wadle

50% approve of CEO

43% positive business outlook

Madewell has an employee rating of 4.0 out of 5 stars, based on 2,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madewell employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 25, 2021

Don’t work here

Recommend
CEO approval
Business Outlook

Pros

Absolutely none to share, it is awful

Cons

•Environment is extremely toxic and body shaming is rampant amongst management. •size inclusivity within products is limited, corporate will send 1 XL per item and rarely sends jeans above a size 4US (27EU) •Pay is not equal amongst associates, raises were nonexistent until associates started talking to each other. Once management matched pay among associates, they went against company policy and asked associates not to share pay. Then management went on to lie and hire new associates without experience at a higher pay. •management lies •Time off requests are denied because it is a revolving door of associates •expect part time associates to be able to work 30+ hours per week, when availability changes with school schedule, they make it hard. •Associate discount policy contains many exclusions which don’t make sense. Even with the discount, products are not affordable. Target’s Universal Thread collection has the same styles that are more affordable •Company’s sustainability is nonexistent, not eco friendly whatsoever. •Management rude to customers and go against company policy at times

1.0
Apr 6, 2021

Performative Activism

Recommend
CEO approval
Business Outlook

Pros

60% off 6 items per month.

Cons

high turnover rate, low hours for associates, poor leadership, pay gap This company sells itself as a sustainable fashion brand, proud of its diversity and inclusivity. Company practices are the complete opposite of what is being portrayed, from irresponsible and harmful production and packaging of merchandise to the treatment of its employees.

1.0
Apr 12, 2017

The worst job I have ever had

Recommend
CEO approval
Business Outlook

Pros

Great employee discount Solid benefit plan Good bonus structure for management PTO, PTO, PTO.

Cons

This was hands down the worst job experience that I have ever had. The management at the store level is completely unprofessional with grown women acting as though they are still in high school. Unfortunately, upper management doesn't visit the stores frequently enough for this to be noticed. There was an unnecessary pressure to have these bizarre events as a way to drive sales (it almost never worked out) and to top it all off, the "laid-back, cool girl" working environment is a breeding ground for lazy, unengaged employees who would rather use their shifts for social hour, not to mention this culture doesn't allow for coaching to performance. If you do that you're too "strict" and "results-driven."

Viewing 13 - 15 of 2,096 Reviews

Glassdoor has 2,160 Madewell reviews submitted anonymously by Madewell employees. Read employee reviews and ratings on Glassdoor to decide if Madewell is right for you.