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Madison Square Garden

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Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)
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James Dolan

25% approve of CEO

41% positive business outlook

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

858 reviews
1.0
Jan 5, 2026

Leadership and HR have made it clear employees do not matter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ticket benefit is nice and decent pay.

Cons

I had to get out. This company fundamentally does not care about its people. Senior leadership is completely absent and disconnected. Over years of working here, there was little to no interaction with senior leaders, no transparency, and no sense that employee voices mattered at all. Layoffs are frequent, arbitrary, and deeply destabilizing. Supervisors were laid off with no explanation, only for the same roles to be refilled later. This creates constant fear and reinforces the message that employees are disposable. There is no trust, no stability, and no long term thinking when it comes to people. DEI programs that once thrived, were quietly eliminated, and employee surveys were stopped altogether. Any previous effort to understand or support employees has been abandoned. The company no longer even pretends to care about engagement, belonging, or well being. The current head of HR shows no care for employees. It is hard to believe she has even met a venue employee, let alone understands their experience. HR exists to protect leadership, not support staff. Employees are treated as costs to manage rather than people to support. If you are looking for a workplace that values people, listens to employees, or invests in culture, this is not it. This is an organization that prioritizes optics, control, and short term metrics over the actual humans doing the work. Proceed with extreme caution.

1.0
Dec 24, 2025
Recommend
CEO approval
Business Outlook

Pros

-Ticket benefits for employees based on rank

Cons

-Random, yet aggressive culture. Very "rules for you but not for me" type environment when it comes to management. -Outdated systems -Managers that don't set clear guidelines and are behind, thus deflecting down at others -Messy books in multiple areas with no real plan to clean them up -Constant turnover instead of development

3.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people and resources to do your job well

Cons

no transparency from senior ledership and difficult to grow

Viewing 25 - 27 of 858 Reviews

Glassdoor has 1,115 Madison Square Garden reviews submitted anonymously by Madison Square Garden employees. Read employee reviews and ratings on Glassdoor to decide if Madison Square Garden is right for you.