Marathon Sports reviews

- Extreme mismanagement with HR crises. The company grew very fast in a short period of time, and the company has failed to address some serious HR issues in the correct manner. - Scheduling is done by hand, without software. This leads to constant mistakes and tardiness (for example, schedules are often put out mere days before the week in question). This also leads to mistakes on paychecks. - Employees are often squeezed to the max in an effort to save the company money. On a busy weekend, there is no time for a break, and employees are often working for 8-10 hours straight with multiple people at once. - I seriously question some ethical decisions made by this company, such as forcing salaried workers to come in during dangerous weather conditions. - While there are some opportunities for advancement, they are quite slim. - Issues with individual stores are not always addressed in a timely manner by upper management (lighting, plumbing, etc). Similar to a landlord-tenant relationship, it was necessary to pester the appropriate people to get things done. - Poor appreciation and very little reward given to managers for work well-done. - General low morale/malaise as a result of the above issues.

Extremely poor upper management that is very disconnected from the day-to-day activities in the store. The owner - Colin - is a straight-up disgrace. Few employees actually like and respect him. His lack of willingness to innovate and modernize with the market will eventually cost him big time, which one would think he would care more about because all he sees is $$$$$. Pay here is LOW. They struggle constantly with hiring and retention because they insist on paying full-time employees like high school kids. There is not a single in-store position in the entire company that pays enough for someone to live comfortably in the Boston area. You're better off working at a grocery store. Very fratty culture at times. If the company wasn't an Amazon seller I doubt they would survive. After Covid hit, they eliminated the little training offerings they already had for new employees and store managers are very obviously uninterested in training any new people, so we continuously see the in-store experience degrade. Upper management is fixated on selling inserts and socks while avoiding other core issues that will be the downfall of Marathon Sports. Opportunities for growth are few and far between and involve taking on extreme stress and responsibility - again for very low pay. Many, many top-down issues, and I'm not totally convinced that the brick-and-mortar stores will be able to survive it in the long run. Marathon Sports has relied on a good reputation to survive, but that reputation is fading and fading fast. New runners in the Boston area would rather stick to cool, hip running stores like Heartbreak Hill and Tracksmith for running acumen.