MasterControl reviews

3.4

62% would recommend to a friend

(46 total reviews)

Jon Beckstrand

68% approve of CEO

20% positive business outlook

Reviews by job title

46 reviews

Reviews about "Management"

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3.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Loved working at MC. The people with whom I worked were the most pleasant people I’ve ever worked with.

Cons

This was a great company that cared about its employees….until it didn’t. A few years ago, the company brought in a new CTO, who decided that a Quality Management Systems company did NOT need a QA dept. You read that correctly. The responsibility fell to us developers, who are not experienced in QA testing. As a result, release quality dropped significantly, but still the CTO stood his ground. I have no idea if this guy is still employed there, but I would sincerely hope not. He has zero business being in that role as he does not understand nor appreciate what a “quality-based organization” truly means. Absolutely inexcusable and the rapid and severe decline in quality is a direct reflection of his terrible decision making.

1.0
Oct 6, 2025

A great company that lost its way.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really wonderful people at MasterControl. Like salt-of-the-Earth type people. The hybrid remote working environment was nice.

Cons

MasterControl has let toxic leadership take over and they have no feasible way for employees to counteract it. It's a real shame, because MasterControl used to be a really great place to work with good, empathetic leadership. They preach "servant leadership," but don't follow through on that. If you get stuck under toxic management you are SOL. Many tenured employees that have contacted me after I left have also expressed the same displeasure. Not to mention they're RIF-happy now and so at any point you can be included in a RIF, which has created an environment of fear and uncertainty.

5.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Very good company to work for! They really value feedback and your opinion matters.

Cons

Lack of communication between managers in other departments.

Viewing 4 - 6 of 46 Reviews

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