Matrix Providers reviews

Thank you for taking the time to complete a review and thank you for your service to the military families and Matrix mission. Benefit packages and their costs are always challenging to manage because we must remain competitive to win and keep contracts but also provide employee needs. Bereavement leave of three paid days is standard for this industry and holidays are not just driven by the company but also by the contract requirements. It sounds like we need to do a better job of letting employees know that all policies, etc. they sign off on in ADP are located under the employee documents section, so they are always available. If you are having difficulty reaching your PM, please let HR know so we can work to coordinate that interaction. If needed feel free to contact HR at hr@matrixproviders.com. Thanks again for the feedback and serving mission.

We appreciate your feedback. With our open door policies, we encourage you to reach out to your PM and if not comfortable with that reach out to HR to discuss your concerns. Serving our military families with excellence in healthcare is certainly rewarding. Serving our employees is just as important. We would be happy to discuss your concerns just contact hr@matrixproviders.com.