Maxim Healthcare reviews

3.3

49% would recommend to a friend

(4,971 total reviews)
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Jarrod DePriest

57% approve of CEO

49% positive business outlook

Maxim Healthcare has an employee rating of 3.3 out of 5 stars, based on 4,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maxim Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

5K reviews
3.0
Nov 14, 2014
Recommend
CEO approval
Business Outlook

Pros

- Plenty of room to grow from the clinical side. If you're an RN, continue to grow your home health skills and in a couple years, you may become a Clinical Supervisor and eventually a Director of Clinical Services. All depends on the 3 things mentioned in my title. - Off-site training for a region's Clinical Supervisors is sometimes held, and a great bonding experience. - If you get along with your coworkers, it's a pretty good atmosphere. - As a field nurse or a Clinical Supervisor or DOCS, work closely with the Recruiters, they work their butts off and know more about the patients than you do. Working with them as a team made staffing and admin work so much easier and more fun. - The company is enthusiastic about nurses who show initiative and reward well for one's loyalty. - Cases are long-term and managing them isn't too difficult, staffing is though! So, seriously, BE KIND AND RESPECT YOUR RECRUITERS. They are an essential part of your team.

Cons

- Office culture varies from office to office, and I never knew of two offices that got along with each other. Lots of rivalry. - All of the management need to take a management/leadership/respect course and demonstrate their understanding in their actions in the office. - Office culture in my office was terrible. Management can be too immature for their positions and it created an environment of distrust and negativity. - Management plays favorites depending on his/her mood. - Favoritism is so obvious sometimes I can't believe I worked there. - Everyone is underpaid. Field staff have almost NO opportunity for raises unless they decide to work for PRIVATE insurance cases only. - While at Maxim, I never felt that we were patient-centered or even field staff centered.

1.0
Oct 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Sometimes we tried to make the days more fun by goofing around, sending dumb emails back and forth to each other. We laughed all day every day, but mostly joking about fun ways to kill ourselves in between constant stresses. But... if I had to think of any "pros," that would be it. The other recruiters made the days tolerable... some days. One last "pro" is that Maxim will give you the amount of experience in 2 years that most companies would give you in 10. However, it's not easy to explain this to future employers. One, they feel as if you are insulting them. Two, you sound like you are giving Maxim a backhanded compliment... which it is.

Cons

Salary plus about 120 hour work week ends up being far below minimum wage. How is it possible to work that many hours a week? Think 12 hours in the office M-F plus on call all night and all weekend. Oh, you trade that... sometimes. Your Account Manager will never go on call. He feels above it. On Call means you take home a cell phone with the phone lines all routed to it. You take calls all night and weekend regarding scheduling conflicts, problems, client issues, payroll problems, etc... You name it... you will deal with it on-call. Oh... and after a LONG night of taking phone calls, be in the office on time. 7:30am.

1.0
Feb 18, 2025

avoid if possible

Recommend
CEO approval
Business Outlook

Pros

The service Maxim provides is necessary and I truly believed in the cause. The teammates you work with are friends for life, if only because you trauma bonded about Maxim's internal management together.

Cons

Internal management see the workers as just numbers and ironically don't see the humanity of working in healthcare. The job requires you to wear multiple hats- you are a recruiter, an account manager, customer support plus more. You are required to drop anything you're doing if your client or hire calls in for you for assistance (which is all the time) and that leaves you little to no time to do the work you're actually being held accountable for- hiring new healthcare professionals. Given that the process to hire one person can take upwards of a month if not longer due to the lengthy internal processes and requirements the hires have to follow, plus the fact that you don't have time to actually focus on it due to fielding calls from multiple clients and providers throughout the day, it's just a recipe for failure. The managers don't even have your back even when they know the struggle you go through. My manager outright said during a one on one that they want us to succeed because they make commission off our success and get to go on company trips. Our own personal struggles and hardships meant nothing. Any shortcoming is the fault of the ground team and never management, despite there being evidence to say otherwise. Any mistake that they made was blamed on others or covered up. During my time, many colleague left, most if not all of them citing upper management as the reason. Do not work here. You will not be valued.

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