Maxim Healthcare reviews

3.3

49% would recommend to a friend

(4,975 total reviews)
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Jarrod DePriest

57% approve of CEO

49% positive business outlook

Maxim Healthcare has an employee rating of 3.3 out of 5 stars, based on 4,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maxim Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Feb 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Entry level position available to college graduates with no other marketable skills.

Cons

If you're a single recent college grad with little or no debt then the pay isn't bad if housing costs for your area are low. However if you have any kids, and/or significant bills then the pay you receive is not sufficient. When you interview they will tell you how much money you can make, and that you can make as much money as you want, they say that to sucker you in. If you were paid an hourly wage, the pay might not be that bad. On average you'll work 10-11 hour days or longer and then take call some nights and weekends, constantly getting chewed out by both nurses and clients for things that are outside of your control. Some of the family members are so mad at life they use you, the recruiter, as an outlet and feel that their life sucks and yours should too. If you don't care about making an honest living, and you have no integrity whatsoever than you might like this job. Your account manager will flat out tell you to lie to nurses you manage and the clients you serve in order to improve the bottom line for 1 week. Getting promoted meant that you, not your account manager, email the regional account manager on a regular basis telling him how good of a job you're doing (that is exactly what I was told I needed to do in order to get promoted), I informed my account manager that’s not the way something like that is suppose to work, if he thought I was doing a good job it is his responsibility to inform his boss. Also chances are that there is a deeply rooted us vs. them in the office between the account manager and office clinical staff, since your AM does what he/she needs to do to raise numbers to look better including taking on cases or assigning nurses to cases where the nurse's skill level does not match that level of care required by the client.

3.0
Sep 9, 2012

Recruiter

Recommend
CEO approval
Business Outlook

Pros

Top Notch experience for a recent college graduate Close Relationships with Internal Co-Workers Drastically enhance customer service and multi-tasking skills Personally had the opportunity to have a great AO to learn from (that will obviously vary office by office)

Cons

Recruiters are the work horses of the company. As a Recruiter, you are the direct supervisor for over 100 employees, in addition to being the direct customer service contact for all clients. Your wear many hats in the office and when something goes wrong, you are typically blamed for it. If you choose to be a recruiter with Maxim, you most certainly will get accustomed to getting screamed at on a weekly basis by some of your high strung clients, often times because an employee calls off his/her shift. In my 18 months, I've also had the pleasure of being woken up many times in the middle of the night while being on call due to a nurse calling off for that morning. 75% of your nurses and clients are great but the other 25% can make your life miserable. I've went through a lot of stress as a Recruiter but I will say that I have gained invaluable experience. I firmly believe if you can do well at Maxim, you will build a great foundation for your career and can thrive in any job. If you can grind it out for 1 to 2 years, great opportunities outside of Maxim will come your way.

4.0
Aug 28, 2012

Changing Gears

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Maxim has committed itself to changing many old practices to help better itself with it's employees, clients and branding.

Cons

Maxim is working on a major culture change which is not an overnight process and communication is not always there.

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