Maximus CSS reviews

Micro manage you to the fullest. They put untrained unqualified individuals in positions they are not capable of handling so everything is discombobulated and people like Supervisors abuse their power! The job is very stressful You take Calls from the time you log in (also everything you do is monitored secretly). Til the time you clock out! Favoritism in career advancements

Not a lot of flexibility in terns of schedule. M - F: 11:30-8pm shift or split shift Mon - Thur: 8am-6pm, and Sat 9am-1pm, with Fri or Thur of depending on what you get. 30 mins lunch not paid and two 15 mins paid breaks. Hard to have a voice with 200 plus employees. Outdated payment system Semi-Monthly payment system, not a benefit for an hourly employee. Made for exempt salaried employee in mind. PTO is shared with NYC 5 day paid sick leave. No PTO, you will get the time off but you will not get paid. Yearly raise is 1%, adjusting for inflation will net you zero gain. 2-4% is the recommended raise. Micromanaged, but that is to be expect in a call center environment. Salaried workers are Supervisors and above.