Maximus reviews

3.1

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Maximus has an employee rating of 3.1 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Jan 10, 2021
Recommend
CEO approval
Business Outlook

Pros

They have a great training program in my opinion. I enjoyed my training experience as well as the process going into being a transferred employee. The overtime is optional, the pay is okay, and the atmosphere isn't terrible. Some of the employees there, or most of them, are quite nice people.

Cons

A lot of tough calls, with clients who range from rude, unhappy, angry and furious, with the occasional pleasant caller. The regular plugging in and working there can make you feel like you're actually dying just a bit every day.

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Maximus Response
5y
We thank you for taking the time to share your experience and are pleased to hear about your positive onboarding experience. We understand that customer service positions can be both rewarding and challenging. It's important that we hear from employees across the company. If you have any additional suggestions for how we can improve, please send us an email at feedback@maximus.com.
1.0
Oct 21, 2020

Job

Recommend
CEO approval
Business Outlook

Pros

The job is fairly simple and easy to be trained on.

Cons

The benefits package, pay, work from home status, and covid 19 policies are often confusing and or misrepresented and employees are often lied to during the hiring and training process. During open enrollment they hire a ton of people and will threaten to fire you for attendance and adherence even when the situation is unavoidable.

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Maximus Response
5y
Thank you for taking the time to post a review. We appreciate your feedback and welcome any additional suggestions you may have for improving our employee's experience. Please send us an email to feedback@maximus.com.
4.0
Jun 24, 2020

Call center

Recommend
CEO approval
Business Outlook

Pros

Good pay, nice people, remote work

Cons

Very micromanaged and quantity drive

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Maximus Response
5y
Thank you for taking the time to share your experience and for joining our team this year. We value your commitment to our customers and are pleased that the team dynamics, compensation, and flexibility to work remotely are a good fit for you. Your insights are of great value to us and will help us to improve our employees' experiences in the future. Please email us at feedback@maximus.com.
Viewing 325 - 327 of 5,267 Reviews

Glassdoor has 6,154 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.