Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,160 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 518 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 243 reviews)); "remote work from home position" ((in 216 reviews)); "Good salary and perks including private healthcare" ((in 86 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 157 reviews)); "Poor training and organising schedule" ((in 156 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,272 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jun 23, 2016

Contractor

Recommend

CEO approval

Business Outlook

Pros

The co-workers were nice and easy to get along with and I enjoyed my time there. The work environment was also nice.

Cons

Its a large rumor mill and people always trying to stab you in the back if they feel threatened by you. Upper management needs to tutor the lower management in correct ways to manage.

3.0

Jun 23, 2016

BBB

Recruitment supervisor

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, growing organization

Cons

Poor progression planning, low compensation

2.0

Jun 23, 2016

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The staff that work here are the best ever worked with. Unfortunately we are overworked, pay is decent for what we do

Cons

No communication usually knows about major changes 5 mins before. Strictly for profit does not care about staff, management are puppets, discriminates against people of colour. Working here is like being in prison wants results but does not motivated staff. Company does not fully understand it's role and so alot of changes are made on the fly as they go along. People of color, aboriginals and immigrants are denied services and they cater more to whites. How dear you have an opinion, keep it in your head if you want to keep your job, mind if you do express it and it is implemented you get no recognition, manager does. Stagnant roles no promotion and if you do get promoted no raise in salaries until you get to a manager level.

Viewing 4669 - 4671 of 5,272 Reviews

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