Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,156 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 516 reviews)); "They offer a great benefits package and engage employees by surveying them annually for feedback to enhance current benefits." ((in 302 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 240 reviews)); "Work from home is great" ((in 232 reviews)); "Good work/life balance is good" ((in 95 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 164 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 150 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 71 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,269 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Oct 11, 2023

Avoid at all costs

Employment advisor

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits Early finish

Cons

Terrible people management Not focussed on people only targets Clicky

Maximus Response

2y

Thank you for getting in touch. We enjoyed reading that you valued the competitive pay and benefits we offer to all colleagues. We are sorry to hear that you feel you did not receive the right level of support from managers. We work hard to create a culture of openness and respect, and value the contribution and feedback of all colleagues – both past and present. Supporting colleagues to thrive, both in their personal and professional lives, is really important to us. It’s why we invest in their development, provide a wide range of benefits and resources and are always looking for ways to improve the way we work. If you’d like to share more about your time at Maximus so that we can continue to make positive changes, please email feedback@maximusuk.co.uk and we'll be in touch.

3.0

Oct 10, 2023

Business Analyst

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Well compensated Work was satisfying Hybrid working

Cons

No recognition for effort No company culture High pressured environment

3.0

Oct 9, 2023

Fine

Digital developer

Recommend

CEO approval

Business Outlook

Pros

Work from home full time

Cons

little exposure to wider company or opportunities for development

Maximus Response

2y

Hi, thank you for getting in touch. We're pleased to hear that you enjoyed working from home. We aim to provide flexibility wherever possible so that colleagues can work in a way that’s right for them and thrive in their role with us. We’ve also worked hard in recent months to create more opportunities for training, development and career progression for all colleagues through our online learning platforms, mentorship programmes, training courses and apprenticeships. We know there is more work to do and appreciate your feedback. If you’d like to share more with us, please email feedback@maximusuk.co.uk and we'll be in touch.

Viewing 4918 - 4920 of 5,269 Reviews

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Jobs at Maximus

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Master Project Scheduler

Quality Control Manager (Remote)

Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Avoid at all costs

Business Analyst

Fine

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