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      Maximus

      Engaged Employer

      Maximus reviews

      3.1

      46% would recommend to a friend

      (5,264 total reviews)

      Bruce Caswell

      62% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Maximus has an employee rating of 3.1 out of 5 stars, based on 5,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      5K reviews
      1.0
      Aug 30, 2015

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      0, Zero, none, nop. Don't even think about it

      Cons

      14.5 per hour only, with no sick pay, no vacation, no 401k and nothing but only 14.5 per hour wage with 30% taxes. None stop phones call and no more than 5 minutes bathroom break. Half hour lunch break, if you happen to late for 3 mins. someone will hunt you down. There is absolutely no over-time pay and they always tell you overtime hours will be convert to early leave if they are FREE, but they are never FREE. Yes there moving up, only and only if you can take 14.5/hr with no benefit for 2 years and make no mistake. You have a chance to become a lead.

      1.0
      Aug 25, 2015

      CCR

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is decent for employment without formal education. CCR's will assist each other as much as possible when they aren't flanked with calls.

      Cons

      Spend most of of the year working less than 40 hours, so you'll have the same parking costs and bills, with about 70% of your income. Management is everywhere when they want to look under your cubicle to see if your shirt is tucked in, or if your skirt is 1cm short. They are nowhere when a consumer needs a supervisor, because a case was escalated URGENT months ago and there's no resolution and "de-escalate" doesn't cut it. They are even missing in action or passing the buck when a rep earns a commendation. Sold two 15-minute breaks in interviews only to have only one, and that is on W-F, none on Monday or Tuesday. Get harassed for Medically Excused Absences System needs severe updating, and inconsistent memos keep CCR's confused and penalized for the lack of clarity. The first company I've ever worked for that has no clear cut vision or standard. As a result, it is impossible to uphold it.

      3.0
      Aug 20, 2015

      Okay. Underpaid but good experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Broad experience and responsibility. Worked with a lot of great people hat were individual contributors and ones who became managers.

      Cons

      Expensive health insurance coverage and below market pay with little room to grow compensation after hire. Overworked and underpaid.

      Viewing 235 - 237 of 5,264 Reviews
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      ReviewsMaximus reviews

      Glassdoor has 6,151 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.