Is McAlister's a good company to work for?

McAlister's has an overall rating of 3.4 out of 5, based on over 1,472 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 52% of employees would recommend working at McAlister's to a friend and 39% have a positive outlook for the business. The best reviews about McAlister's have been left by employees working as Kitchen Staff , Front of House Staff and Server/Waiter .

Does McAlister's pay their employees well?

According to anonymously submitted Glassdoor reviews, McAlister's employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at McAlister's. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at McAlister's?

52% of McAlister's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated McAlister's 3.5 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at McAlister's?

Cashier (179) , Assistant Manager (57) , Front of House (50) , Shift Leader (48) , General Manager (43) , Server (37) , Line Cook (36) , FOH Team Member (33) , Manager (30) , Sales Associate/Cashier (27) , Shift Manager (25) , Front End Cashier (24) , Front of House Staff (24) , Crew Member (22) , Cook (20)

What are the pros of working at McAlister's according to real employee reviews?

"Great people and very fun" ((in 93 reviews)); "flexible hours and stuff but not that great" ((in 85 reviews)); "some great coworkers" ((in 71 reviews)); "Sometimes a flexible schedule" ((in 47 reviews)); "Awesome and friendly work environment" ((in 37 reviews))

What are the cons of working at McAlister's according to real employee reviews?

"Low pay and very busy" ((in 132 reviews)); "Management poor and hard to get promoted" ((in 128 reviews)); "managers were rude and not very considerate of students' time." ((in 76 reviews)); "Being at the mercy of your Upper Management, who can be awesome or awful" ((in 19 reviews)); "Min. wage and getting raises were rare even when deserved" ((in 19 reviews))

What are the top reviewed McAlister's locations?

Charlotte , Indianapolis , Saint Louis , Louisville , Knoxville , San Antonio , Tulsa , Jackson , Denton , Lubbock , Memphis , Dallas , Oklahoma City , Arlington , Waxahachie , Houston , Columbia , Normal , Springfield , College Station , Southlake , Cincinnati , Wichita , Atlanta , Shawnee , Stillwater , Broken Arrow , San Marcos , McKinney , Hattiesburg

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McAlister's

McAlister's reviews

3.4

52% would recommend to a friend

(1,459 total reviews)

Frank Paci

52% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

McAlister's has an employee rating of 3.4 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The McAlister's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 30, 2011

Worked while I was there.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not bad for a place with no skills or education but the two tiered system is not the best in the world.

Cons

It is a restaurant business and the service industry isn't excatly the best place to earn a living, you know what I mean?

3.0

Apr 22, 2010

Good customer service training, but a job to get by at best.

Store attendant

Recommend

CEO approval

Business Outlook

Pros

I would say the best pro is that Mcalister's Deli treats the entry level workers with great respect. As far as being an employee, you wait on people after their food has been delivered but you have no chance to get paid tip according to the store policy. All tips despite the store policy should be given to the Southlake Sports donation box. This is good if you are a customer who wants good service yet does not have to worry about paying tip after words. Good product but sometimes it is frustrating to get treated badly and asked to do a lot for a custoemr and get no rewards for it all. This a lot of times is just the food service industry unfortunately. You can also always swap shifts with someone as someone is always either trying to get out of a shift or is trying to get more hours. Management could care less about this as long as they have notice and you do not do it all the time. Flexible hours.

Cons

Good product but sometimes it is frustrating to get treated badly and asked to do a lot for a custoemr and get no rewards for it all. This a lot of times is just the food service industry unfortunately. Pay is not great...you get a little under 8 an hour on top of zero tips. Mindless jobs sometimes when the rush is slow.

4.0

Mar 22, 2010

McAlister's is generally a good place to work

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Management teams work hours are good.

Cons

Staff turnover. Low wages to entry level workers.

Viewing 1456 - 1458 of 1,459 Reviews

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Jobs at McAlister's