MedSrv reviews

2.4

34% would recommend to a friend

(20 total reviews)

Dusty Bunton Vigil

48% approve of CEO

39% positive business outlook

MedSrv has an employee rating of 2.4 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MedSrv employee rating is 35% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

20 reviews
1.0
Aug 28, 2025

Experience depends on department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO, casual work wear, offers remote positions

Cons

When I started, I used to love my job. Then there was a turnover in leadership, and my department has gone downhill ever since. Management does not care about employees at all unless you kiss up to them. Even if you are in leadership, you are not paid well. You will have people under you paid more. They expect you do to do your work and everyone else's too and if you question it, they ask "why do you care about what everyone else is doing"...ugh, because I am doing that person's work and my own too. My current manager is so rude and condescending to anyone she doesn't like while protecting those she does. Her attitude is "if you don't like it here, you can leave." The morale is so low in my department you would need a bulldozer to find it. The workplace culture is very toxic. People will throw you under the bus so quick. My supervisor is the biggest gossip in the office and also the biggest something else. If you are a good employee, you are treated poorly because they assume you won't quit. This company will hire anyone off the streets and put them in departments they are not qualified for. This job is the one I loved and hated the most. The job itself is fine but the people in the current leadership positions are horrible to work under. The Titantic had better leadership than my department.

2.0
Jul 13, 2024

stress!

Recommend
CEO approval
Business Outlook

Pros

PTO, insurance options, nice coworkers, good and kind spirited leadership, catered lunches for special events, elegant Christmas parties.

Cons

Call center, too many scripts, unable to provide good customer service due to clients using us as customer service AND billing but not giving us any customer service powers, high turnover, the work is too complex for the pay level, extremely high call volume, too metric based for the complex calls we received.

5.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Here, you’re not just a warm body in a seat. They have on site, hybrid and fully remote departments.

Cons

Their health insurance leaves a lot to be desired.

Viewing 4 - 6 of 20 Reviews

Glassdoor has 20 MedSrv reviews submitted anonymously by MedSrv employees. Read employee reviews and ratings on Glassdoor to decide if MedSrv is right for you.