Melmark reviews

3.4

53% would recommend to a friend

(44 total reviews)

Rita M. Gardner, M.P.H., LABA, BCBA

65% approve of CEO

47% positive business outlook

Reviews by job title

44 reviews

Reviews about "Compensation"

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1.0
Oct 24, 2017

Residential Aide

Recommend
CEO approval
Business Outlook

Pros

The help I provide for the individuals

Cons

There's a lack of communication, no care for the staff, not enough appreciation for the staff, the individuals homes are not cared for properly, the managers don't provide proper training, favoritism, the individuals aren't provided for enough due to lack of supervision by the supervisors. No bonuses either, which could help show appreciation for staff from time to time.

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Melmark Response
7y
Thank you for your feedback. Our senior leadership team is constantly working to ensure reciprocal communication between all members of the care team. Staff are certainly appreciated, but we agree, this can be an extremely difficult job at times, as our mission is to provide unequaled care to children and adults who often display extremely challenging behaviors. Our residential staff take great pride in the homes in which they work, and we have 24/7 maintenance support to ensure residences are properly cared for. Melmark strives to provide ongoing training and professional development opportunities. Our goal is that, through this training, each employee becomes highly-skilled to ensure every individual entrusted to our care is always in the safest, least restrictive environment possible and that our staff are maximizing best outcomes for each person served. Melmark's core commitments are an employee and organizational standard for our workforce: Compassionate Care Melmark provides a culture of ongoing care, support and respect for the individuals we serve, their families and our staff. Integrity in Everything We Do Melmark consistently assesses the fidelity of organizational and staff systems to ensure educational and clinical standards are achieved and maintained. Highly Skilled Workforce Melmark applies performance-based training and professional growth opportunities to enhance the skill set for all staff. Evidence-Based Practices Melmark uses scientific evidence and performance data to inform all decision-making. Best Outcomes Melmark affects positive change in the quality of life of the individuals we serve by implementing data-driven trend analyses
1.0
May 18, 2017
Recommend
CEO approval
Business Outlook

Pros

-Decent pay (but not for the amount of responsibilities, and also once you take into account the amount you have to pay for health insurance the pay ends up not being as good. -SOME supportive co-workers -a few of the clients are endearing -pretty campus

Cons

-Expensive Benefits (and a three month waiting period to even have access to said "benefits") -Payroll will find ways to avoid paying you -Upper management does not care about direct care staff -Policies in place that make the work environment incredibly dangerous for direct care staff, and I have worked in several Residential Treatment Facilities prior to Melmark. Don't be distracted like I was by the "fancy" terminology and so-called "management" of the environment, many people have been severely injured on the job by clients. Do not risk your health--and life--for a mediocre paycheck -Unreliable coworkers. You cannot trust many of your coworkers. -Interviewers are misleading. You are not told many of the responsibilities because they know that they would deter many applicants. The interviewers will tell you what you want to hear--many of my coworkers told me this. -Unreasonable expectations of staff (e.g. you are expected to carry with you many items that are required for the job while physically managing the clients. You could find yourself attempting to document a crisis situation while having your hair pulled and attempting to run goals and cooking dinner...all simultaneously).

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Melmark Response
7y
Thank you for your feedback. With the rising cost of healthcare, Melmark is proud to offer some of the most competitive benefits in our field. Over the past two years, Melmark has in fact, decreased benefit cost while increasing salaries. Among these benefits, we not only contribute to staff's medical insurance, but we also provide free safety training, job skill building opportunities, expert speaker opportunities and a generous tuition benefit for those seeking to further their education. Safety to those we serve, as well as Melmark staff, is of utmost concern. Working with individuals with challenging behaviors can be extremely difficult, and that is why Melmark strives to provide ongoing training and career skills development opportunities. Our goal is that, through this training, each employee becomes best equipped to ensure every individual entrusted to our care is always in the safest, least restrictive environment possible. Melmark's core commitments are an employee and organizational standard for our workforce: Compassionate Care Melmark provides a culture of ongoing care, support and respect for the individuals we serve, their families and our staff. Integrity in Everything We Do Melmark consistently assesses the fidelity of organizational and staff systems to ensure educational and clinical standards are achieved and maintained. Highly Skilled Workforce Melmark applies performance-based training and professional growth opportunities to enhance the skill set for all staff. Evidence-Based Practices Melmark uses scientific evidence and performance data to inform all decision-making. Best Outcomes Melmark affects positive change in the quality of life of the individuals we serve by implementing data-driven trend analyses
1.0
Jan 21, 2017

Abusive treatment

Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits. There are no other pros. You will not be able to use your vast stores of vacation time or your generous sick time. They give the benefits to look good not for their employees actual benefit.

Cons

Management can be abusive to staff. If you have a question it won't get answered; they'll stare at you waiting for you to answer your own question- essentially pulling ineffective/ condescending forms of ABA on their employees- they will belittle you. They expect you to "advocate" for yourself but the moment you do they will say you're not holding yourself accountable or "owning" your own behavior. Yet, management does not own their own behavior. They give excuses for their insane turn-over rate; thinking people can't handle the kids. People can't handle the abusive treatment. No one wants to be belittled. Give your employees room to breath and stop assuming no one can be productive without a supervisor harassing them into "compliance". This is why people leave, it's not the kids. Every moment of your day is outlined for you. No time for paperwork. If you are 1 minute late to work, once, you will get in trouble. Management is not professional. You would think a non-profit would be a wonderful place to work. There is a corporate feel to the place and you will be treated like fast-food workers, not professionals. Management will talk down to employees. In training, management will make derogatory comments about people's clothing choices, thinking it's funny, it's not (classic slut-shaming and cultural warfare- Google "unprofessional hairstyles"). There's a ton of vacation time and sick time but you will barely ever get approved for either. There is a sick culture at the company where they look down on anyone who takes sick time. It is illegal to require a doctors note or even an explanation for sick time that does not go over 3 days in a row. You will be seriously injured here if you stay for a long time. Think bite scars, and missing finger nails/ finger tips- all of which is on upper management.

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