MemoryBlue reviews

3.5

64% would recommend to a friend

(980 total reviews)
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Aurelien Mottier

84% approve of CEO

55% positive business outlook

MemoryBlue has an employee rating of 3.5 out of 5 stars, based on 980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MemoryBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

980 reviews
2.0
Apr 6, 2017

Luck of the Draw

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a keg in the office and you make friends with people who work with you. Everyone their is a great person that is fun to be around including CEOS and managers.

Cons

The training provided is a waste of time for managers, owners, and employees. Topics covered in "Training" How to answer the phone, how to write an email, how to smile while you talk on the phone, do not use curse words, spell things correctly. Training is valuable for someone who does not have a brain in the first place. No product knowledge is offered in training because to them a good salesmen does not need to know anything about the product to sell it. Also, there is a pretty even split between people who hit quota and those who dont based on what client you are assigned to upon arrival. If you get a good client, the product sells itself and these people consistently hit their numbers and their manager looks great even though it was really the product. These are the people who sell cigarettes to people addicted to smoking and claim they sell so many because they used some line out of a guru's "Selling for Dummies" talk. If you are put on a bad client, you will be fired for not being a salesmen, even though cold calling tech companies while pushing floppy disks is a futile practice to begin with. The Wolf of Wall Street could not make some of the clients memoryBlue gets sell, so working there is like poker. If you get a good hand its pretty easy to sit and wait. But if you get a bad hand, it doesnt matter how many corny emails or stupid catch phrases you come up with, youre not going to sell anything.

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MemoryBlue Response
9y
Thanks for posting your feedback in this anonymous forum. We value multiple perspectives here and yours is an important one to hear. That being said, this feedback looks familiar with feedback we receive from others who didn’t love their professional sales experience and the general theme is common: sales is difficult and it must have been the training that was ineffective and too simple. This narrative goes on to suggest the *only* reason many others have succeeded in sales (at MB or anywhere) is because of basically luck and a product that sells itself. We understand why that feels good to say – it exonerates the individual from responsibility in the outcomes. But when you distill that down to the core, it shines through as hollow. The reality in sales is that what you put in is exactly what you will get out – nothing more and nothing less. Extensive training like we provide, including multi-media lessons on multiple world-renowned sales techniques, direct coaching, group sessions, role play lessons, 1x1 feedback sessions, call recording reviews, presentations and more – all of these things require an active and engaged participant. If you approached it all as if you were above any of it, it makes sense that you didn’t get much out of it. We do wish you the best of luck going forward. If you decide to stick with sales, we hope you’ll reconsider your thoughts and approach to ongoing sales training. Sales is a profession that requires a lifetime of learning and constant practice in execution – and even the most seasoned pros are still self-aware enough to know they have a lot they can add to their arsenal.
4.0
Apr 5, 2017

SDR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved the clients, the opportunity to get hired out, and the environment in the Austin office while I was there. My manager worked well with me and was flexible, but each individual will have a different experience at MemoryBlue. You will be given chances. In all likelihood you will be able to find success if you work hard.

Cons

Did not always correctly assign qoutas. I had an instances where I was on pace to exceed all my goals by 10%, but during the third week of that month my qouta was adjusted up to an unattainable height. I addressed the issue with my manager, but he said there was nothing he could do. Many people have issues with attaining their commission, while others, depending on the client, are not ever able to make bonuses. Lastly, some regional offices (Austin at times), struggled to find clients over a 3-6 month period. Demand for services was fluctuating and resulting in lay-offs to staff below quota during that time.

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MemoryBlue Response
9y
Thanks for taking time to post your feedback here on Glassdoor. We appreciate your insights and will take your suggestions for improvements seriously. One thing we should point out is that we do continually work to keep our office experiences extremely similar across our three locations (DC/TX/CA), while also allowing the Managing Directors flexibility to balance that goal with an obvious need to maintain their own unique local culture. The Austin office in particular constantly receives accolades from employees and clients alike for the sensational office culture and team commitment found there. Our organizational structure and sales processes remain inextricably connected and in sync between all of our offices, but some minor differences will also happen organically. With respect to the demand for our services, while this can be cyclical (as it is for all businesses), we’re currently experiencing a strong level of client growth across all of our offices including Austin. And we always fight as hard as we can to avoid any need for downsizing. Any employee separations that may have occurred during your time with us would have been vastly more related to consistently poor and unimproved individual performance versus having anything to do with client acquisition/retention. Lastly, “tough” clients and “hard to hit” quotas are comments that come up on Glassdoor periodically for all sales-oriented organizations. While we’ve addressed those things at length in other responses on this page, suffice to say that memoryBlue is constantly committed to always executing fair sales quota and bonus practices and full transparency as to how these metrics are set throughout all of our offices.
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