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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      67% would recommend to a friend

      (6,665 total reviews)
      avatar

      Pat Tomlinson

      36% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      7K reviews
      2.0
      Jun 3, 2018

      "If it ain't broke, don't fix it."

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work itself is interesting. The subject matter is stimulating. Good variety of retainer-client work and one-off projects.

      Cons

      Don't give us the peace sign and a smile and then turn around and decrease our bonuses by 40%. Enough with the faux-morale boosting events (bagels, pizza, casual dress days). If you want to build a stronger work environment, you'll reward high performers and you'll ship out poor performers. Stop subsidizing and encouraging mediocrity while penalizing those who work hard. We're tired of this.

      avatar
      Mercer Response
      7y
      Mercer colleague, Thank you for sharing your feedback. We are disappointed you feel like you are not having a positive work experience at Mercer. Regarding our goals and compensation, we always have room to improve, but we do place a great deal of value sharing our successes across our businesses. There are many factors that sit between the goals we set for our overall business and the goals that are set at an individual level – but one common theme prevails which is to reward our talent fairly and transparently. I encourage you to connect with your direct manager to gain a better understanding of our rewards processes if they are unclear. You can also send an email to ColleagueFeedback@Mercer.com to share further context on your questions and concerns.
      1.0
      May 10, 2017

      Be Cautious

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are decent, but going downhill. They are slowly taking them away. No more pensions, etc. Many people are able to work from home.

      Cons

      Layoffs like clockwork every year--outsourcing everything to India. They are getting rid of lifelong employees and replacing them with contractors; there is no employee loyalty.

      avatar
      Mercer Response
      8y
      Thank you for the candid feedback. I'm disappointed about your comments about lack of employee loyalty. The commitment and dedication of our colleagues are some of the best things about our culture. We would like to do what we can to better support you and improve your experience. Please contact us at GlobalEmployeeInformation@mercer.com if you would be willing to speak directly about where we can improve.
      1.0
      Dec 20, 2018

      Some good people, but some real turds.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is OK, but negotiate your starting pay well, because you're likely stuck there. Good benefits and vacation if you're starting in the right place/level. Ability to work at home is great - limits commute, etc.

      Cons

      Managers abuse trust and loyalty and won't hesitate to backstab you if it advances their career, or saves their own skin. There will be no training, no information; just deadlines, panic and stress. The work moves fast and objectives are slippery - the goal posts are in constant motion. "Great year!" is what you'll hear 11 and a half months of the year, until review time, when the hammer drops and you move from a 5 to a 2 and no compensation increase. Your boss is going to get a fat bonus but say there's none for you (pay attention when you go interview - don't believe the bonus BS in the interview process; believe the luxury cars in management row and rust buckets in the rest of the lot).

      Viewing 4 - 6 of 6,665 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,742 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.