Mercer reviews

OLD school. As an HR consulting company they do not follow their own recommendations to clients. Policies/system implementations are based on minimum amount required. Business systems and processes are archaic. Complex organization and subsidiary structure which is irrelevant in 2020. "different is wrong" Political performance reviews that are not based on true metrics. Some of the senior leaders are bullies - Especially the women. People are leaving in droves due to poor management. People of color and women had left at higher rates than white men, which is interesting considering many of the senior leaders are women.

Confusion about role and lack of training about where to find resources/information to do your job. Senior Associates are given enough autonomy to run projects and deal directly with the client. Performance Review Process - Partners and Principals discuss consultants in what is essentially a gossip session. If anyone has an issue with a consultant, that consultant becomes a pariah, who no one will risk working with. As a result, the consultant won't make their billable hours goal and will eventually be fired. If you fail to win over the Principals and Partners in your market, you won't be around for long--no matter how incompetent and unfair the people judging you are Very cliquey environment. Partners and Principals will ice out any consultants they don't like. Fails in terms of providing clients with multiple sources of data. Mercer does not provide consultants with an easily accessible database to pull survey data from multiple vendors. You often have to market price using only Mercer's data.