Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 67 reviews)); "People are great and helpful" ((in 37 reviews)); "Little micromanagement is nice and the Christmas bonus is a plus." ((in 30 reviews)); "Good work life balance." ((in 24 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 18 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 49 reviews)); "Micro management." ((in 42 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 25 reviews)); "Bad pay, almost no training given" ((in 19 reviews)); "Some managers do micromanage their staff." ((in 18 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

2.0

Nov 6, 2015

Legal Secretary

Legal secretary

Recommend

CEO approval

Business Outlook

Pros

Casual atmosphere (jeans and tennis shoes); decent benefits (meaning they offer benefits and make a contribution); no overtime (because the company is too cheap)

Cons

Restrictive schedule; incompetent attorneys; HR lacks ethics and is not aware of applicable laws; managing attorney behaved inappropriately towards female employees; low pay; IT sucks

1.0

Sep 26, 2015

Review of Mercury

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the general level employees at Mercury are very determined, respectful, and good people. Other than that, there currently doesn't appear to be any other pros.

Cons

The current theme at Mercury appears to be they want to eliminate employees without officially firing them so they don't have to pay them unemployment benefits. There is also a trend of nitpicking over items that don't effect the claim, but the company will use these as you officially "not complying with company guidelines." Every employee is currently over worked and in no way can complete all assignments in a reasonable timeline, but this appears to be what the company wants. Pay and benefits are lower than industry standard. Any increase you may see in your pay will be eaten by the increase in payment for your health and dental coverage so you will only gain about $1,000 per year. Very little opportunity to move up in the company. It is recommended to stay away from this company in regards to employment.

2.0

Apr 26, 2013

Great place to get training in Insurance Industry and then move on to a better paying company

Claims supervisor

Recommend

CEO approval

Business Outlook

Pros

This is a good company to get your training and then move on. They train staff in most positions, offer good benefit packages, pay yearly bonuses and most years you get a profit sharing bonus.

Cons

The pay is on the lower end of the scale. They overwork their employees and do not value their hardest workers. There is a lot of favoritism going on within management, most promotions are not based on merit, but rather, who the manager/director becomes friends with.

Viewing 31 - 33 of 719 Reviews

Jobs at Mercury Insurance Company

Property Claims Specialist Field II - Wind/Hail - OKC

Property Claims Specialist Field II - CAT/Spikes Team

Property Claims Specialist Field II

Property Claims Specialist Field I

Property Claims Specialist Field II - CAT/Spikes Team