Mercury Insurance Company reviews

Upper management doesn't care about their employees. Last year we went through a system change. The system was and still is slow and inefficient. The work load was and still is unmanageable. When employees expressed their concerns, they were told things would get better. Fast forward almost a year later and things have not gotten better. We have lost so many great employees due to the lack of empathy from upper management. They say "voice your concerns" "we cant change things unless you speak up." So when employees speak up about the unrealistic expectations and unmanageable work load upper management responds with "work faster and smarter." When employees speak up about wanting to get paid more or they will look elsewhere or accept a job elsewhere, we are told our salaries are in line with other companies. In comparison to other companies the pay is way below average unless you are a supervisor or in upper management. Good and loyal employees are not rewarded. There is no room for growth. They are not replacing people when they quit, they are just expecting the rest of their employees to do the work of 3 people for the same amount of money.

I'm putting this in cons only because I was forced out ( which I was actively looking for a perfect way out anyways after 19 years because I wanted to work full time remote) the good side of my position being eliminated was I was finally ready to to move ! Mercury allowed me to work 13 years part time ... With benefits. But their choice to let the old dogs go with so much experience has given me so much opportunity. The training and reputation of being a knowledgable insurance professional really worked out. As soon as I started looking I had multiple job offers... I gave notice within one week.