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Mercury Insurance Company

Engaged Employer

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)
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Gabriel Tirador

79% approve of CEO

58% positive business outlook

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews
2.0
May 26, 2016

Claims

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and nice office

Cons

Young management and seemed unsure if themselves

2.0
May 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Holiday Bonus, Underwriting bonus, good co-workers. They do promote from within however if you want to be anything other than a claims adjuster there is no opportunity for you.

Cons

Workload, constant changes that make the job always more difficult and never better, management set unrealistic goals, management is super out of touch. Changes are made constantly with no real rhyme or reason and when you ask why those changes were made they grasp at anything to justify their stupid ideas. Huge emphasis on customer service but they make it extremely difficult for us to provide good customer service. The pay isn't terrible and is probably higher than some other companies but it's definitely below standard. Company morale is almost always at a constant low and the turn over rate is pretty high.

3.0
May 16, 2016

Claims Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved my direct supervisors, plenty of support from them with any issues.

Cons

Layoffs happen frequently. They need to adapt if they want to compete with other insurance companies

Viewing 553 - 555 of 719 Reviews

Glassdoor has 757 Mercury Insurance Company reviews submitted anonymously by Mercury Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Insurance Company is right for you.