Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 69 reviews)); "People are great and helpful" ((in 35 reviews)); "Little micromanagement is nice and the Christmas bonus is a plus." ((in 27 reviews)); "Decent starting pay, holiday bonus" ((in 25 reviews)); "Great training and work/life balance." ((in 21 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 49 reviews)); "Micro management." ((in 42 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 23 reviews)); "Some managers do micromanage their staff." ((in 18 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 15 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

3.0

Apr 26, 2013

Working at Mercury Insurance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee discounts on Enterprise Car Rental, La Quinta Hotel, Dell Computer Products. Pay day is every friday. Pot Lucks, Holiday festivities, Casual days are every work day.

Cons

Lunch is only 45 minutes long. One hour lunch is only the Fridays of the first and third week of every month. Company interviews too many applicants for each job opening.

3.0

Apr 13, 2013

MD appraiser

Field appraiser

Recommend

CEO approval

Business Outlook

Pros

Most of the employees are very friendly, the load of work is reasonable. The benefits are average, the best thing is the Christmas bonus.

Cons

No room to grow unless your work in CA, poor management, promotions are mostly given in favoritism rather than skills or qualifications. Salaries are below average, too many laid offs, 3 so far every 2 years.

3.0

Apr 3, 2013

A good job, but not much here as far as a career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great health benefits with discounts for good health. Holiday bonuses that matches two weeks pay. Generous vacation time after 3 years. Company car and flexible schedules with field positions. Friendly work environment. Supervisor and managers are easy to work with. Most positions are filled in house.

Cons

Entry level positions such as in house claims adjuster suck and has high turnover, but you can transfer to more desirable positions after 1-2 years if you perform well. Way behind in regards to technology. Since 2008, there has been two waves of massive layoffs. Raises and promotions have been very few and far between. Very little room for growth, especially since 2008. Lacks employee amenities. No in house food options at satellite locations, day care, or other amenities offered by other companies.

Viewing 667 - 669 of 719 Reviews

Jobs at Mercury Insurance Company

Property Claims Examiner II - Wind/Hail

Talent Acquisition Coordinator